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Master Buick GMC

Augusta, GA

4.8
1,096 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,096 Reviews of Master Buick GMC

July 21, 2018

Canyon Enjoyed working with Roscoe, Eddie and Keith. Everyone was very nice and willing to assist! I will recommend others. We are happy with our purchase. More

by DWAYNEBRABHAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stone (so smooth), Eddie Overby, Roscoe Peace
July 20, 2018

Service survey Very accommodating. No appointment scheduled but the service dept fit me in & resolved the problem. Always have confidence in service techs that the More

by LWITTENMYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Nicole Rowell, Wade Howard, Brad Gillespie
Jul 21, 2018 -

Master Buick GMC responded

I’m so glad we were able to fit you in! Our goal is for all of customers to trust us to keep them safe and I am so grateful you feel that way about our technicians. I will certainly pass this along to them as I know it will brighten their day to know their work is appreciated! Thank you for your business! Kathy Hensley, Owner

July 20, 2018

Excellent, as always I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism a More

by EDGOUDELOCK
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Brad Gillespie
Jul 21, 2018 -

Master Buick GMC responded

On behalf of Brad, Will, and my family, I want to thank you so much for taking the time to come here and give us this fantastic review! Consistently serving our customers well and exceeding their expectations, every time, is our goal! We are so grateful for your loyalty and your business! Kathy Hensley, Owner

July 20, 2018

Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More

by thomas-el66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Charles Williams, Brad Gillespie, William Fanning
Jul 21, 2018 -

Master Buick GMC responded

Thank you for the 5 star review! We are thrilled your visit went smoothly! We hope to have many opportunities to serve you well in the future! We are so grateful for your business! Kathy Hensley, Owner

July 20, 2018

Awesome When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every More

by EvaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 21, 2018 -

Master Buick GMC responded

Thank you for the fantastic review of David! You told us something we didn’t know about David, him being good with children! :) We know that communication is key in servicing someone’s vehicle and are thrilled the visit went so smoothly for you! We hope to “wow” you each time you come in! Look forward to seeing you in the future! Kathy Hensley, Owner

July 20, 2018

David truitt Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and Da More

by Franklin mcclattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 21, 2018 -

Master Buick GMC responded

Thank you so much for the great review of David! We are so grateful for your business and really thrilled your experience with us was good! We hope to serve you well in the future! Kathy Hensley, Owner

July 19, 2018

Service This is the best I have been treated by a service writer at Master Buick. He greeted me promptly unlike many times they just sit there like they have More

by LTJRA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, David Truitt
July 19, 2018

excellent We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesso More

by James 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, David Truitt
July 18, 2018

Purchase of used vehicle Mary Pileggi was very helpful, knowledgeable, courteous and professional. She processed our purchase in a timely manner and was always available in pe More

by DMKIRK1723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Mary PIleggi
July 18, 2018

Best Car Buying Experience Truly was the best car buying experience that I have ever been apart of . My salesperson was Nicole Rowell and she was a pleasure to do business with. More

by ATHOMPSON9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell