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Master Buick GMC

Augusta, GA

4.7
1,106 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,106 Reviews of Master Buick GMC

July 10, 2019

Excellent service David was a pleasure to work with. He explained the process very clearly and the work was completed in a timely manner. I will be returning for any fu More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 11, 2019 -

Master Buick GMC responded

Thanks for your awesome review, Pam! I'm very happy to hear that David was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 10, 2019

Sue Oertle Rocks We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to More

by woodsjay27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with your sales manager also, sorry we don’t have his name. Bernard help us get to the final numbers., Sue Oertle, Bernard Hughes
Jul 11, 2019 -

Master Buick GMC responded

Thank you for the wonderful review! Sue is a valuable member of our team and she will be grateful to read the nice comments you left her. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 09, 2019

Phenomenal David was my service writer and got me in and out very quickly and explained everything i needed to know about my vehicle in a professional manner. More

by Steventhomas872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 11, 2019 -

Master Buick GMC responded

Thank you for taking the time to write this review. I’m glad to have David on my team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 09, 2019

Great service The customer service was excellent. They went above and beyond fixing the problem on my truck. I'll be back definitely for my next service. More

by Jokerman0412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 11, 2019 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! We're glad to hear that you felt the Master Buick GMC Augusta team went above and beyond to help out with your vehicle needs. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 09, 2019

Awesome customer service! Appreciate having a consistent person, Mr Gillespie, who listens and follows through with excellent service! My concerns are taken seriously and hand More

by VSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Jul 11, 2019 -

Master Buick GMC responded

Thank you for this great review! Brad is an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 09, 2019

Service Dept My car was stalling on takeoff. This was caused by a bad sensing unit, which was replaced. That also found a roar in the back wheels and fixed this More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jul 11, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 08, 2019

Excellent service provided by GMC Master Buick Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repai More

by CJ33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Steve MacDonald, William Fanning, Porsha Cox
Jul 09, 2019 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 07, 2019

Amazing The salesman's was wonderful and also the finance manager made us feel welcome.The process took no time it was the best experience at a car dealership More

by Angela1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stone, Gage Welch
Jul 09, 2019 -

Master Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 05, 2019

Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More

by DAVID29805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Wade Hooker, Brad Gillespie, Bernard Hughes
Jul 09, 2019 -

Master Buick GMC responded

Thank you for this amazing review, David! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 05, 2019

Great I really had a great experience. Very helpful. They took their time explaining my problems and what I needed to get it fixed. Great job guys!!!! More

by Chico123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jul 09, 2019 -

Master Buick GMC responded

Chico, we appreciate your kind words about our service team. Thank you for choosing Master Buick GMC Augusta for your vehicle needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

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