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Master Buick GMC

Augusta, GA

4.7
1,106 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,106 Reviews of Master Buick GMC

July 04, 2019

Quick & Professional We had a great experience and everyone was very professional and knowledgeable. Our transaction was handled efficiently, and we were very pleased wit More

by PERKINS2930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Mary PIleggi
Jul 09, 2019 -

Master Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 03, 2019

Absolutely wonderful people Awesome people, very friendly and worked with me until I drove of in the vehicle that I wanted. Was introduced to all departments and was welcomed wi More

by JRP8367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Greg Smith
Jul 03, 2019 -

Master Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 03, 2019

A great experience buying a vehicle Everyone we dealt with was very nice.we test drove the vehicle and then agreed on a price in a very few moments.we were very pleased with the pri More

by BRJ2531245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Howard
Jul 03, 2019 -

Master Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Eddie treated you with the respect you deserve. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 02, 2019

Service advisor was very helpful and friendly. Good service and friendly employees. If I'm in Augusta at next service date, I will have my truck serviced here again. Thanks for your help. More

by O.BURNLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Porsha Cox
Jul 03, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 02, 2019

Purchase of Used Z-71 Contacted Eric Cooper concerning a used truck. I told him what I was looking for and my price range. He contacted me within a week and had exactly w More

by Hollis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
Jul 03, 2019 -

Master Buick GMC responded

Thank you so much for sharing your car shopping experience with us. I'm happy to hear you were able to find what you were looking for, including fantastic customer service from Eric. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 02, 2019

Recall Everyone was very nice. Did not have to wait very long either. Got me in fast and out fast. Really treated nice. I was very impressed. More

by son,Brett39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jul 03, 2019 -

Master Buick GMC responded

We appreciate your input. I'm glad to hear that you are impressed with the service we offer here at Master Buick GMC Augusta. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 02, 2019

Great service and friendly staff Bill whitten was great. The manager eddie was a great as well. They worked well and were very reasonable. They don’t just want to sell a car. They wan More

by ALCRAGH69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Bill Whitten
Jul 03, 2019 -

Master Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 01, 2019

Very pleasant Very easy going staff and nice car buying experience. Roscoe was patient and very informative on all the features of my new Buick. He made me feel c More

by SUZRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Jul 01, 2019 -

Master Buick GMC responded

Suzrich, thanks so much for taking the time to share your feedback with us! Roscoe is a valuable member of our team and he will be grateful to read the nice comments you left him. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 01, 2019

Terrible Worst experience I could have ever possibly gotten no need to waste any time on this survey have contacted gm about all my concerns but will never ret More

by JonP1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Williams
Jul 02, 2019 -

Master Buick GMC responded

Jon, we are obviously concerned with your feedback and would like the chance to talk with you. We are always here and available to help with concerns after your service visits, but most importantly while you are still at the dealership so we can intercede before things get to this point. We are sorry you had a poor visit and will do what we can to address your concerns. Kathy Hensley, Owner Master Automotive

June 30, 2019

Easy to deal with I have bought many vehicles over the years from Master and have never regretted it. They are friendly and honest and responsive. You will have an is More

by gmccully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Phillip Towns, Keith Stone
Jul 01, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

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