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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

May 24, 2019

Very professional and caring staff , The facilities were clean and neat very nice service drive. The vehicle was returned and very clean and satisfactory order would do business with More

by 3617WHEELER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
May 28, 2019 -

Master Buick GMC responded

Thank you for the excellent review! We are glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Taking care of customers Charles in service was great! He was able to fix my vehicle on short notice to attend my daughter's surgery, despite approval delays by the warranty c More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
May 24, 2019 -

Master Buick GMC responded

Chris thank you for your kind words. Charles is a valuable member of this dealership glad you had a great experience with him. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

2019 Acadia Denali The customer service was excellent. Will and Bernard made the buying experience very smooth and stress free. This vehicle was for my wife and I hope More

by ELLISM422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Bernard Hughes, Keith Stone
May 24, 2019 -

Master Buick GMC responded

Thank you for this 5 star review and congratulations on your purchase! We really appreciate you leaving us your input. I am very pleased to hear that Will and Bernard could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Great Service Brought my wife's Buick Enclave in because of issues with the air conditioning. The technician discovered another issue with the vehicle that was not More

by BURNLEY418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
May 24, 2019 -

Master Buick GMC responded

Thank you for this wonderful five-star service review! We truly appreciate it. I am happy that our entire team was able to assist you with your repairs. We look forward to assisting you in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Best Service Experience Ever I want to thank and commend the service staff at Masters GMC. I came to Masters on a Saturday due to the AC in my wife's Suburban going out. David kn More

by troy.w.akers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 24, 2019 -

Master Buick GMC responded

Thanks for this great review, Troy! We can't tell you enough how much we appreciate our service team. They do a fantastic job and I’m very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Easiest truck I’ve ever bought Great staff- easy to deal will. Great facilities - great location- plenty of inventory.- best truck buying experience I’ve had in Augusta. Would defin More

by shihuttn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Tony Goddard, Keith Stone
May 24, 2019 -

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and we look forward to working with you again in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2019

Excellent dealership and sales team. Very professional and courteous. Ms. Sue Oertle is an excellent sales person. If you want a great car buying experience, go to Masters Buick GMC. More

by GEORGEEHANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Keith Stone
May 24, 2019 -

Master Buick GMC responded

Thank you for sharing your feedback, Georgee. Sue is a fantastic employee and we’re thankful for everything she brings to our team. Congratulations on your purchase and we look forward to serving you again! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2019

Prompt Service I came in with an issue and they had me back out in a little less than 1 1/2hr! Kudos to Dave and Earl! They even showed me how to use my Chevrolet po More

by TahoRider828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl from Parts, Nicole Rowell, David Truitt
May 24, 2019 -

Master Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We appreciate your business and I will pass your feedback along to Dave and Earl. Drive safely. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2019

No inflated pricing. Sales rep listened to what I was looki Sales rep listened to what I was looking for. Greeted me right away. I like that in customer service. Assisted with setting up on star More

by GSOASBET11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
May 22, 2019 -

Master Buick GMC responded

Hi and thanks for the great feedback! I’m very happy that our staff was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2019

Purchased Sierra truck Salesman and sales team were very helpful and knowledgeable. Gave me accurate information, answered all my questions. I had the opportunity to look at More

by LARRYWONOSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, David Truitt, Bernard Hughes, Keith Stone
May 22, 2019 -

Master Buick GMC responded

Congratulations on your purchase, Larry! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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