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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,109 Reviews of Master Buick GMC

May 01, 2019

Tony is AMAZING! Tony was so patient and spent so much time helping me make a choice! Then I changed my mind at the last minute and he was so gracious and forgiving, a More

by DAWNBIRD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
May 02, 2019 -

Master Buick GMC responded

Thanks for your kind words and congratulations on your purchase! Tony is a valuable member of our team and he will be grateful to read the nice comments you left him. Please always feel free to reach out if you need anything – be it sales or service! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 01, 2019

Friendly and professional We had a great buying experience with Roscoe. He did everything he could to make sure the buying process went smoothly and we were happy with our new More

by BOWZA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace, Keith Stone
May 02, 2019 -

Master Buick GMC responded

Congratulations on your new vehicle! I’m very happy to hear you had a great buying experience working with Roscoe. Feel free to call or stop by if there is anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 01, 2019

Excellent Purchase. Bill Whitten was very responsive to my requests and provided excellent help in my purchase. Keith has was very helpful and professional and helped me More

by JERRYATHOMPSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Keith Stone
May 01, 2019 -

Master Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 30, 2019

Didn't check air pressure as indicated. Air pressure in tires was not checked and was told it was. I pulled back around and Brad said the system had to reset, I couldn't just drive around pa More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
May 01, 2019 -

Master Buick GMC responded

Stephanie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 30, 2019

Very professional and efficient Nicole and the team did a great job of taking care of my car purchase. What made it even better was when I found out that she was a yellow jackets fan More

by Ed
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Apr 30, 2019 -

Master Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Nicole and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 30, 2019

Recent service visit to Master Buick GMC Recently encountered a water leaking issue with my GMC Sierra, took my vehicle in and was placed into a loaner vehicle. This was on a late Friday afte More

by Esmith9920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
Apr 30, 2019 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Master Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 28, 2019

Fast, fair, easy The salesman and sales manager at Masters Buick GMC made my cap buying experience easy, fast, and fair. The offer I recieved on my trade was fair and More

by ROBERT.E.COX.III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Apr 30, 2019 -

Master Buick GMC responded

Thanks for this marvelous review, Robert! It's fantastic to know that we were able to make your purchase incredibly easy, fast and fair. I'll Share your comments with the whole team and we look forward to seeing you at our dealership in the future. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 27, 2019

Excellent Buying my vehicle was seamless from beginning to end.. I think it is such a waste of time to sit in the dealership for hours. I voiced my concerns ear More

by Realdrill69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard
Apr 30, 2019 -

Master Buick GMC responded

Thank you so much for leaving us a 5-star review! We want to make the car buying process as seamless as possible for you. Wade and Eddie were able to provide the experience you were looking for and we are so grateful that you enjoyed the process! We hope to see you again! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 26, 2019

Excellent Experience I had an awesome buying experience at Master Buick GMC of Augusta! The sales staff and finance staff went above and beyond to ensure I was well taken More

by GUNTERBROOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Apr 30, 2019 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! Congratulations on your new vehicle! We work hard to make sure our guests have an awesome experience. I will be sure to pass along this great feedback and we look forward to seeing you again! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 26, 2019

Problem Solved Brought in my 16 Denali 6.2 due to check engine light and remote start not working. Took longer than service writer expected so he authorized a courte More

by 16LionsDen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Apr 30, 2019 -

Master Buick GMC responded

Thank you for allowing us to work on your vehicle, and thank you for the five-star review! We certainly appreciate your business, and hope to see you again soon! Drive safely! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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