Master Buick GMC

Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking this stand. The car had 40 miles on it the day I purchase and 55 miles when I get home. The next couple of days went by before my daughter notice the water in both tail lights. When the weather got better I drove to the dealer and spoke to the salesman and sales manager. They referred me to your service department to get an appointment. Now, here I am with a new car that’s has leaking tail lights and GM will not stand by their customer when needed. More

Great service Honest and easy to work with, anytime I called to check on status was able to speak with someone and was always updated on the progress Honest and easy to work with, anytime I called to check on status was able to speak with someone and was always updated on the progress More

Good customer service. Showed genuine concern Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me. More

2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicles from them through the years. More

six month oil change and tire rotation. I felt that the service was very good and was informed on what needed to be completed with my car. Mr. Truitt was very knowledgable . After letting m I felt that the service was very good and was informed on what needed to be completed with my car. Mr. Truitt was very knowledgable . After letting me know what needed to be done, it only took , no more than a half hour. I was very pleased with time, service and price. More

Great Bill Whitten and Teddy Roberts were so very helpful in helping me find the exact car that I needed and wanted. Excellent guys to work with. Bill Whitten and Teddy Roberts were so very helpful in helping me find the exact car that I needed and wanted. Excellent guys to work with. More

Excellent customer service I received excellent customer service when I took my car in to Master GMC. My car needed some extra TLC, and the service team went over and beyond to I received excellent customer service when I took my car in to Master GMC. My car needed some extra TLC, and the service team went over and beyond to complete the repairs and explain things to me. It is a pleasure to do business with Will Schafer and his staff. More

Polite and accommodating I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with t I’ve always had a good experience there. I’ve bought 6 vehicles from this dealership over the years. I believe they are more honest than others with their service department. More

Great service Great customer services and they helped fix my problem quick and I had no problems after that. They made everything I needed was done correctly Great customer services and they helped fix my problem quick and I had no problems after that. They made everything I needed was done correctly More

Great service experience!! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! More