Master Buick GMC

Schedule maintenance oil change I was happy with the service but it took 2 hours and 45 minutes for a oil change when I had a scheduled appointment with the service department. I was happy with the service but it took 2 hours and 45 minutes for a oil change when I had a scheduled appointment with the service department. More

Mary was awesome. Mary made sure we had the exact truck we needed. She was understanding and not too pushy. We went in for a truck but was sold when we arrived. The tru Mary made sure we had the exact truck we needed. She was understanding and not too pushy. We went in for a truck but was sold when we arrived. The truck we wanted shortly after the price was a little too high. She found the right one after that. More

Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answered on site when applicable. More

Excellent service and great people This was by far the best car buying experience we have ever had. Everyone was very nice and professional. The vehicles are clearly priced and a gre This was by far the best car buying experience we have ever had. Everyone was very nice and professional. The vehicles are clearly priced and a great deal. More

Much better this time They made some repairs and my warranty covered the expenses. It was done in a timely manner, efficient. I am pleased with services. Thank you They made some repairs and my warranty covered the expenses. It was done in a timely manner, efficient. I am pleased with services. Thank you More

Excellent Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the tr Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the truck we were buying. The details of the cost were very clear and straight forward with no hidden costs. I will definitely recommend this dealership to family and friends. More

The "check engine coolant" light My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams a My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams assured me the service department would do everything possible to find and fix the problem. When they finished with the car, they said they don't know why the light came on. They finished filling it up, but told me to bring it back if the light came back on. I thought I could put coolant in the car myself, but the service manual said take it in. Thanks to the Service department. More

Basic Service The customer service level was pretty basic couldn't even get a complimentary wash. Long wait to even be seen with an appointment scheduled a week in The customer service level was pretty basic couldn't even get a complimentary wash. Long wait to even be seen with an appointment scheduled a week in advance. So hopefully those things will be improved upon on in the future. More

Great customer service Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. More

Engine shuts off and Low Power The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were f The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were found, I was called with an additional finding costing a lot more money. David Truitt did a good job keeping me informed on progress of work. More