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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,109 Reviews of Master Buick GMC

December 02, 2018

GMC Service Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work w More

by JMCVAY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 03, 2018 -

Master Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 02, 2018

Great job very fast, professional and polite Great job very fast, professional and polite I need eleven more words to enter this review Go More

by Jankus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, Porsha Cox
Dec 02, 2018 -

Master Buick GMC responded

Thank you for your review of our Service Teams! We strive to make every interaction with our friends and customers great! We look forward to seeing you again! Kathy Hensley Master Buick GMC

December 01, 2018

Fantastic car buying experience As soon as Mark learned I needed a new vehicle, he started looking for vehicles with the options I wanted. He consistently had my best interest at he More

by HSTRYBFF74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Mark Halupa, Keith Stone
Dec 01, 2018 -

Master Buick GMC responded

Thank you for the high praise of our sales team! We are thrilled you were happy with your purchase and welcome you to our “Master Family”! We look forward to serving you for many years to come! Kathy Hensley Master Buick GMC

December 01, 2018

Highly recommend service dept Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a More

by GI Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Charles Williams
Dec 03, 2018 -

Master Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Charles and Eric to ensure we continue to provide the same level of service for all of our customers. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 01, 2018

Service Courteous folks, great service Why does this have to be at least 25 words? I said everything in four words, right at the top of review More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 01, 2018 -

Master Buick GMC responded

Pam, thank you for taking the time to tell us you were happy with your visit and sorry about the 25 words! You said a great deal for us in just a few! Let us know if we can do anything for you. Thanks again! Kathy Hensley Master Buick GMC

December 01, 2018

2018 Sierra Purchase No pressure, very helpful both sales and financing. Great dealership. The salesman was very knowledgeable of the vehicle. The finance contact was eff More

by GREENCO111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes, Keith Stone
Dec 03, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! It's fantastic to know that we were able to make your new 2018 Sierra purchase experience a positive one. We look forward to seeing you again in the future! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 30, 2018

Professional and easy going I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was lookin More

by CURTISKORBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Andrew Lokey, Keith Stone
Dec 02, 2018 -

Master Buick GMC responded

Thank you for telling us your story about your purchase! We do try to keep things simple and relaxed so our customers feel at ease and we are glad you felt that! We would rather you drive the vehicle for an overnight and really experience the vehicle and know it is the right decision! We hope we will see you in the future for any of your future needs! Welcome to the Master Family! Kathy Hensley Master Buick GMC

November 30, 2018

2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck More

by Jkgjr82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi, David Truitt
Dec 03, 2018 -

Master Buick GMC responded

We really appreciate your wonderful feedback and your continued business with us! If you ever have additional questions or needs, please let us know! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 29, 2018

Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming More

by BNEWMAN3203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams, William Fanning
Nov 30, 2018 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Master Buick GMC Augusta special. Reviews like yours help us to make sure that we're meeting the needs of our customers and I’m glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 29, 2018

Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More

by Rubiniabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 29, 2018 -

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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