Master Chevrolet Cadillac

Didn’t fix my problem They have done amazing changing oil but when I have had a problem, it isn’t getting fixed. Asked to fix my trailer lights, couldn’t find the problem. They have done amazing changing oil but when I have had a problem, it isn’t getting fixed. Asked to fix my trailer lights, couldn’t find the problem...told me I would need to bring back another day and leave it they couldn’t find problem.. I asked a friend to look at it, changed a fuse and tada! My lift gait quit working, its been there’s two different days over 6-8 hrs each and still not fixed! I’m told I will need to leave it for 2-3 days? Really? I can’t do with out my vehicle for this long!! Someone was supposed to call me the next week, never heard from anyone!! Justin was amazing to talk to, but my lift gait still doesn’t work and I have no resolution... so much for paying for extended warranty! More

Camaro They were very helpful in every way and made my purchase of a new car very simple. Best buying experience ever. Definitely recommend this dealership. They were very helpful in every way and made my purchase of a new car very simple. Best buying experience ever. Definitely recommend this dealership. More

Oil change and check Appreciated Justin professionalism and nice manner. The overall experience was good for my first visit and I will definitely be using again since loca Appreciated Justin professionalism and nice manner. The overall experience was good for my first visit and I will definitely be using again since local and convenient. More

Great service in a timely manner In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any questions. More

They always make it do easy Good people. Make it pleasant I have bought several cars and trucks and I keep going back. I would use them again. Always leave satisfied. Good people. Make it pleasant I have bought several cars and trucks and I keep going back. I would use them again. Always leave satisfied. More

Reviewing the service and repair of Cadillac SRX Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the pa Attitudes of service staff. Disrespectful and very rude. When you pay almost $3,000 for repairs you expect to be treated fairly and not be told the parts may not be GMC parts. After refusing to sign the document the service staff threatened to call the police. Very impersonal. No names were given and we can’t remember their names. More

Great job I brought in a truck that required extensive work and when I picked it up, it ran as as good as new. Justin was the rep and he kept me up to date on w I brought in a truck that required extensive work and when I picked it up, it ran as as good as new. Justin was the rep and he kept me up to date on what all had to be done. I am pleased with the way the process worked as well as the final repair work. More

Pleasant Darin was great to work with. After determining issue, was able to help keep cost down to acceptable amount and planned repairs to save extra trips si Darin was great to work with. After determining issue, was able to help keep cost down to acceptable amount and planned repairs to save extra trips since I drive from Columbia. More

Great, but.... 1 o erall very good. Josh was terrific but the wait for the final paperwork was what too long and caused us to miss another appointment.thiz seems to be o erall very good. Josh was terrific but the wait for the final paperwork was what too long and caused us to miss another appointment.thiz seems to be a flaw at many dealers and I will not return to any that have excessive wait times I thst regard. It us extremely arrogant and very rude to think that a customer has time to waste... More

Outstanding Service We were only in town for a couple days when our car broke down. Justin was able to diagnose the problem quickly and the service team had our car back We were only in town for a couple days when our car broke down. Justin was able to diagnose the problem quickly and the service team had our car back to us in time to return home without needing to stay extra days. Hands down best service department I’ve experienced. More