Master Chevrolet Cadillac

The best Russ was very helpfully an understood what I was looking for an most of all,he didn’t try to sale me something else an that’s what makes him good at h Russ was very helpfully an understood what I was looking for an most of all,he didn’t try to sale me something else an that’s what makes him good at his job this is the second auto we’ve got from him. A big thank you 😊👍🏻👍🏻👍🏻👏🏻👏🏻 More

We love our new Equinox! Russ was great! He was very knowledgeable about the 2019 Equinox we purchased and very patient with our questions. We never felt rushed or uncomfortab Russ was great! He was very knowledgeable about the 2019 Equinox we purchased and very patient with our questions. We never felt rushed or uncomfortable. He worked with our situation and made it happen for us to get the car we had been looking for. We have purchased vehicles through Master's in the past and we will look to Master Chevrolet for purchases in the future. Overall great experience and I will definitely recommend Russ and Master's to anyone I know looking for a vehicle. We would also like to thank Will Parrott and Wayne Morgan for their courteous and polite manner in which they treated us. Thanks guys! More

Well knowledged, approachable, friendly This truck purchase was a great experience. Adam was very knowledgeable and help guide me towards the new Chevy Colorado. Not only was he knowledgeabl This truck purchase was a great experience. Adam was very knowledgeable and help guide me towards the new Chevy Colorado. Not only was he knowledgeable he was friendly and very approachable. I would highly recommend adam to deal with your new purchase. More

Good people & good service. The work was done in the time span promised and the work, though not extensive, was to my satisfaction---as it has always been over the years I've vis The work was done in the time span promised and the work, though not extensive, was to my satisfaction---as it has always been over the years I've visited Master. More

Overall, a solid choice for maintenance. We have only needed regular maintenance for our vehicle, but our experience was not unpleasant. I had specific requests, and things were handled perfe We have only needed regular maintenance for our vehicle, but our experience was not unpleasant. I had specific requests, and things were handled perfectly. I docked stars for minor inconveniences. No one greets you upon arrival. I could understand it if they were overly crowded, or didn't notice you, but these were not the case. Essentially, you have to be quick enough to seek someone out for service needs. Upon completion, we were not notified. Luckily, we had driven back by just to see if it would be much longer, then discovered our vehicle was done. Trying to pick up our vehicle was the most complicated of our experience. No one would acknowledge us. (Multiple people standing behind the desks, and numerous others came & went as we waited) When I decided to just interrupt someone from their personal conversation to inquire if I should be waiting somewhere else, I was finally helped... Once they could finally find our keys/paperwork. At the cashiers desk, our coupon had not been applied. They lady wasn't rude about it, but moreso acted as if we were an inconvenience. After asking a few different times about the discrepancy in the amount, it was rectified. Yes, I will likely return at some point. It is the only dealership in Aiken. May try for Columbia next time though, just to compare our customer service experience. Most everyone here is helpful and polite -- once you can finally get their attention. More

car service I was happy with my overall experience even though the price is to high. I was happy with the customer service that i received from Darin. I was happy with my overall experience even though the price is to high. I was happy with the customer service that i received from Darin. More

Great service Justin always takes great care of me when I have a problem, I dropped my 2017 Silverado off and left it with them...Justin indicated to me that they w Justin always takes great care of me when I have a problem, I dropped my 2017 Silverado off and left it with them...Justin indicated to me that they would only be able to service my truck and couldn't diagnose the noise coming from my front end, but he would try to get a technician to look at it. When I went to pick it up, they had found a bolt loose on my steering box and tightened it up. More

Polite and courteous folks that helped me I very much liked the interaction with the person I was dealing with. Justin kept me informed as to what the issue may have been or was. I very much liked the interaction with the person I was dealing with. Justin kept me informed as to what the issue may have been or was. More

It was great I would highly recommend Masters Cadillac to everyone. Their treatment of their customers was devine. They were very professional and nice. I was v I would highly recommend Masters Cadillac to everyone. Their treatment of their customers was devine. They were very professional and nice. I was very lucky to have found them. My problem was resolved and I was on.my way home. Thanks so much. More

The fuel system. It wasn't rushed but, in a timely manner.. My car is running just fine now they fixed the problem and more. They were professional and and very accurate. Very clean shop. Nice environment My car is running just fine now they fixed the problem and more. They were professional and and very accurate. Very clean shop. Nice environment More