Mastria Volkswagen of Raynham

Great experience, Hilton was honest and knowledgeable. I never felt pressured and he answered all my questions. With his help I was able to pick the perfect car. This dealership has a great selection of v I never felt pressured and he answered all my questions. With his help I was able to pick the perfect car. This dealership has a great selection of vehicles. Thanks again Hilton for all your help! More

Nathan Fidalgo was one of the best car sales professionals I have ever worked with. Nathan was incredibly knowledgeable about the 2026 Tiguan and took the time to thoroughly explain its features professionals I have ever worked with. Nathan was incredibly knowledgeable about the 2026 Tiguan and took the time to thoroughly explain its features and answer all of my questions. More importantly, he listened carefully to what I was looking for and helped me find the perfect vehicle without any pressure. I also want to recognize Mark Striggles in Finance, who was equally impressive throughout the process. Mark was extremely helpful, knowledgeable, and patient, making the financing portion of the purchase straightforward and stress-free. He clearly explained all of the options and ensured I was comfortable with every step. Together, Nathan and Mark make an outstanding team. I highly recommend working with them if you're in the market for a new vehicle. Thank you both for providing such exceptional service! More

Great to work with! Luis was straightforward, honest and exceeded our expectations on delivery. Top notch dealership and staff! Luis was straightforward, honest and exceeded our expectations on delivery. Top notch dealership and staff! More

Derek was amazing to work with when I purchased my vehicle at this dealership! He was knowledgeable and made the entire process easy and stress-free. vehicle at this dealership! He was knowledgeable and made the entire process easy and stress-free. More

Hilton was a pleasure to work with - he was professional and enthusiastic. Thank you! Laurie T. and enthusiastic. Thank you! Laurie T. More

Since I started taking my Passat to Mastria Volkswagen about 7 years ago I’ve been impressed with the staff, the service, the respect and consideration shown to a now 85 year old lady. about 7 years ago I’ve been impressed with the staff, the service, the respect and consideration shown to a now 85 year old lady. More

I had Luis Reyes as my salesman and nothing but professional. Great service by him! I would recommend anyone to go and see him for a car. We will be coming back. professional. Great service by him! I would recommend anyone to go and see him for a car. We will be coming back. More

***PLEASE READ*** Every thing about this experience except for the Sales person was terrible. This is how people can have their credit and lives destroyed. The sales person (Non Commission) was great except for the Sales person was terrible. This is how people can have their credit and lives destroyed. The sales person (Non Commission) was great he helped my wife through the difficult process of finding a car and evaluation of her trade while she was there with our daughter and our 3 year old son. After selecting the vehicle and doing the whole back and forth on trade in etc she agreed on the terms negotiated based on what she thought would be honored in the finance department and this is where it goes downhill. Not only was this “Man” rude and condescending he was also dishonest. First comes the I doubt you will get approved unless you do bi weekly payments but my wife had pulled her own credit before going so that we knew was lie. Next comes the I can’t get you a good rate unless you add a warranty. and then the I can’t believe you would buy this car with out gap insurance. Which makes sense because all of the products he packed into the deal totaled over $5000 dollars not including gap at the ridiculous price of $1500 dollars. Between their Doc fee ($695) Key Fob Replacement ($399) and the Warranty ($3995) plus the outrageous fully marked up rate of 11.49% we would have paid well over 50,000 dollars for this car if kept full term. Which you would have to because you are so buried in it you would need the jaws of life to get out. Full disclosure I worked in this car business and grew up around it so I know people like this exist. Ive worked with them (usually not for long as they get fired or quit) and I’ve seen the absolute joy on their face when they “Bury” someone and go high five any one who cares. Ive also seen the customers come out of the office in tears over what they just signed up for. Thankfully for us I knew it was coming. Credit to the sales person and manager for trying to make it right but in the end we had to purchase a car elsewhere. I could not in good conscience ever do business at a place that would willingly do this to another human being. As a customer the best way to handle this is to use the power you have to just walk away. The sleight of hand, the tricks and manipulation of facts and misrepresentation of the products they sneak in isn’t even the worst part. The worst part is the satisfaction they take when they hose an innocent customer. I could write even more about this horror show but I hope you read this before you buy here. We bought the same car certified from a local dealer 2 years newer 4% lower interest and the Warranty that we bought was half of the price. Their doc fee was 200 less and they didn’t jam key fob replacement on the contract hoping we wouldn’t read it. We also bought the GAP insurance for 795 and our payment is less than theirs with nothing added. In all my years of buying and selling cars this is far and away the worst experience I have ever seen. More

Derek was so easy to work with and very responsive. He knows so much about the cars. I would definitely work with Derek and Mastria VW again. He knows so much about the cars. I would definitely work with Derek and Mastria VW again. More

This dealership is very nice, they are non commission so they aren’t trying to force a car on you but genuinely trying to help find one that best fits you and what you need. Hilton helped me both times i wa they aren’t trying to force a car on you but genuinely trying to help find one that best fits you and what you need. Hilton helped me both times i was there looking at a car and was genuinely nice, attentive, extremely helpful, and communication was very fast! Would recommend them!! More