Mastria Volkswagen of Raynham

⭐️⭐️⭐️⭐️⭐️ Although I didn’t end up purchasing a vehicle, my experience with Hilton and Luis was absolutely exceptional! From the moment I walked in, they treated me with the utmost respect and care vehicle, my experience with Hilton and Luis was absolutely exceptional! From the moment I walked in, they treated me with the utmost respect and care. Their professionalism, knowledge, and genuine dedication to helping me find the right car made the entire process enjoyable and stress-free. They were patient, thorough, and never once made me feel rushed or pressured. They took the time to answer all of my questions and provided honest, transparent information every step of the way. Even though I didn’t make a purchase, I left feeling incredibly impressed by their customer service and commitment to creating a positive experience. If you’re in the market for a car, I highly recommend working with Hilton and Luis. Their integrity and customer-first approach truly set them apart. Thank you both for going above and beyond! 🚗 More

Ed made the process so seamless. He helped me find my dream car in no time. He made me so assured and relaxed throughout the process. I love this dealership! He helped me find my dream car in no time. He made me so assured and relaxed throughout the process. I love this dealership! More

Dylan and the service department @ Mastria VW were awesome in helping me get my car back in perfect running order after a series of misdiagnosis from another dealership. They listen to what your issue awesome in helping me get my car back in perfect running order after a series of misdiagnosis from another dealership. They listen to what your issues are and keep you informed of what they have found. Great service and great professionalism. More

I first dealt with Ed Cappola when I purchased my Tiguan in 2019. When I was looking for a new vehicle last month (Feb 2025), I knew that Ed was the one I wanted to work with again. As always, he is knowle in 2019. When I was looking for a new vehicle last month (Feb 2025), I knew that Ed was the one I wanted to work with again. As always, he is knowledgeable on all the vehicles available. He is very competent and follows through during the entire process which makes it a very pleasant experience. Great sense of humor! I have also been impressed with the service department over the past 5+ years and will continue to use them with my new vehicle. More

Josh was very helpful walking us through the process of purchasing our new car. He was thorough in answering our questions and efficient with paperwork. Thank you!! purchasing our new car. He was thorough in answering our questions and efficient with paperwork. Thank you!! More

Our salesman, Ed Cappola, was extremely competent and courteous and above all his kindness showed through. courteous and above all his kindness showed through. More

Derek Welch was my Client Advisor (new name for Sales Person) was very courteous, thorough and kept me informed throughout the sales process. I'm a rather inexperienced buyer of cars. I had no idea that Person) was very courteous, thorough and kept me informed throughout the sales process. I'm a rather inexperienced buyer of cars. I had no idea that might take more than a day to get the car I was interested in. Yet, they made it happen for me. I think there was some good luck at work but the service from Derek Welch was outstanding. Everyone in the Sales Department were helpful and cordial. After some work to clarify and remove an unexpected addition to my sales contract, I am happy with my purchase. Do be prepared to have the finance person go over each expense on your sales contract to be assured that you have both a clear understanding and no unexpected additions. That is their obligation and you are entitled to be informed and confident in your financial commitment. More

this is by far the worst dealership i’ve had to deal with. i unfortunately purchased a vehicle from them after being in a major accident on january 22. the vehicle ended up not passing inspection and ha with. i unfortunately purchased a vehicle from them after being in a major accident on january 22. the vehicle ended up not passing inspection and had a recall on it resulting in needing my driver side door being replaced. the recall was due to the latch not closing shut which is a clearly a major safety issue. why would a dealership sell a car that wasn’t 100% safe?? after having my vehicle at the dealership for over 10 days i was forced to return the loaner vehicle i was driving due to pressing them about the issue of the car being unsafe. the disrespect i have received since purchasing this vehicle and needing said work done has been insane. the lack of communication to inform me of what is going on with my vehicle is never ending. i am now driving a car that is half worked on and not fully safe but yet giving them my money. i would not recommend this dealership to anyone that has any thought of being a well valued customer because that is the last thing i have felt for the past month of owning a car purchased from mastria volkswagen. More

Edward was great to work with. He was informative and patient. Overall a very pleasant experience. He was informative and patient. Overall a very pleasant experience. More

Good dealership overall. Service and detail department never gives me any issues and I always go back Service and detail department never gives me any issues and I always go back More