
Mastria Volkswagen of Raynham
Raynham, MA
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My lease was coming to an end, I made the decision to purchase my car out, seeing as I live my suv. Going in to set the buyout up was absolutely seamless, easy, and extremely pleasant! All of my question purchase my car out, seeing as I live my suv. Going in to set the buyout up was absolutely seamless, easy, and extremely pleasant! All of my questions/ concerns regarding the pricing breakdown we’re answered kindly and efficiently! More
My husband has been trying to convince me that Mastria VW is not like other dealerships. I have been skeptical for years. I am one who hates going to dealerships.This weekend changed my mind. I will not go a is not like other dealerships. I have been skeptical for years. I am one who hates going to dealerships.This weekend changed my mind. I will not go anywhere else. Ed Cappola, client advisor was super patient and helpful in finding my new to me car. He had to go to 2 other Mastria dealerships and it was late in the afternoon. He did it all with warm friendly service. Then we were turned over to Mark Striggles in Finance. All of our questions were answered. They both revisited their policies to make sure we understood they stand behind their product. Thank you Ed and Mark. You have made me a believer. I will not go anywhere else. More
This is my 2nd lease through VW Mastria and it was great working with Derek this time around! He was very professional, friendly, and accommodating! He is also very responsive and makes communication easy. working with Derek this time around! He was very professional, friendly, and accommodating! He is also very responsive and makes communication easy. I will definitely be back to VW Mastria in the future. Thank you again Derek! More
I only have owned Volkswagens since I was 21. So, I have been to several dealerships over the years. Mastria is far and away tops. Greg Wasden was great. ….personable, thorough, and patient. My So, I have been to several dealerships over the years. Mastria is far and away tops. Greg Wasden was great. ….personable, thorough, and patient. My old car was very basic. This new one has all the technology bells and whistles. Greg was really great with acclimating me to all the cars features. All the other people there were also extremely helpful. Mastria was the best car buying experience ever! More
Derek Welch took care of me. Amazing customer service. Super transparent with everything. Will definitely recommend to others purchasing a vehicle! Amazing customer service. Super transparent with everything. Will definitely recommend to others purchasing a vehicle! More
I never thought walking into a car dealership would be a comfortable experience and I was proven wrong. Derek offered the best customer service I have ever had. I also observed how well the managers treat t comfortable experience and I was proven wrong. Derek offered the best customer service I have ever had. I also observed how well the managers treat their employees. I had all my questions answered and I was able to find a car that fit both my budget and my needs without sacrificing anything. Best of all, when I asked why everyone was so nice and not pushy, I was told they don't make commission off the car -so the sale was very customer centered. If I ever need a new car again, I will be going back and seeing Derek! More
Ed Cappola delivered great customer service in an otherwise tough situation. He worked diligently with finance to get my son approved for his new ride, and assisted in every way possible until he dro otherwise tough situation. He worked diligently with finance to get my son approved for his new ride, and assisted in every way possible until he drove it off the lot. Will definitely consider Mastra for our next car purchase! More