Mastrovito Used Car Supercenter
Yorkville, NY
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Service was excellent. Steve was so quick to help and gave great service. I would definitely buy from this dealership again. Steve was so quick to help and gave great service. I would definitely buy from this dealership again. More
Terrible experience. Went there to look for a 2500 truck. They found us one. We drove it and loved it. Had 2 trade ins that we were told they would take. Didn't take eith Went there to look for a 2500 truck. They found us one. We drove it and loved it. Had 2 trade ins that we were told they would take. Didn't take either. One they offered us a little of nothing for a vehicle. We were willing to put money down to get a payment that we needed. A week later still don't have it and they want more money down. We were told that they would offer us a half of percent off of our financing and a extended warranty. They asked if they could get our payment down to what we wanted would we take it, we said yes. Now its being thrown in our face that the truck had to have things done to it before it was going to pass inspection. That should not have anything to do with us trying to purchase this truck. You should have did all the work before you out it on the lot for sale. They say they will call you back and you don't hear from them until you contact them. So the last conversation was not a good one. I was asked if I could put more money down. No i am not putting more money down. Just give me my deposit back and I am done here. Not a good experience with this dealership. More
Had a great trade in transaction with Steve when we traded our 2017 Traverse for a 2021!! He was very patient, friendly and helpful. Very knowledgeable in the financial aspect!! Communication was traded our 2017 Traverse for a 2021!! He was very patient, friendly and helpful. Very knowledgeable in the financial aspect!! Communication was great and he kept the ball rolling fast and smooth. 100 percent great people!! More
