Mathews Ford Marion Inc.

Jeremy always treats us as if we were the most important people in the world. He always gives us a complete understandable presentation of our car issue. And then— he solves it. What more could you ask for people in the world. He always gives us a complete understandable presentation of our car issue. And then— he solves it. What more could you ask for More

Service department was honest, Friendly, even had a pleasant sense of humor on the phone. Their work was done in a timely manor even amid problems with their equipment. I would gladly return pleasant sense of humor on the phone. Their work was done in a timely manor even amid problems with their equipment. I would gladly return More

Multi-point Inspection! My visit was scheduled and completed in a timely manner. My F-150 was given an oil change and a multi-point inspection to keep us safe while traveling My visit was scheduled and completed in a timely manner. My F-150 was given an oil change and a multi-point inspection to keep us safe while traveling this summer. During the maintenance check-up I was also given an opportunity to discuss purchase of new vehicle. More

It is a great dealership. We have delt with them for quite awhile. It is a family owned business. You can ask the service staff any question and you not only get an answer, but a visual explanation. Fe quite awhile. It is a family owned business. You can ask the service staff any question and you not only get an answer, but a visual explanation. Feel comfortable when putting my vehicle in their hands. More

Super friendly and good communication. They even helped Super friendly and good communication. They even helped cut some of the repair costs which is rare these days! These guys did the job and they did Super friendly and good communication. They even helped cut some of the repair costs which is rare these days! These guys did the job and they did it right! More

I have dealt with this dealership since 2000 and never had a bad experience. Jeremy and Kelsi are awesome. Everyone keeps me updated while waiting on my vehicle to be serviced. had a bad experience. Jeremy and Kelsi are awesome. Everyone keeps me updated while waiting on my vehicle to be serviced. More

Think the dealership should of helped me more with a part that went out a day after purchase. Disappointed. Since truck came with warranty. Felt they could done more to help. that went out a day after purchase. Disappointed. Since truck came with warranty. Felt they could done more to help. More

The people are nice and professional. Diagnosed my problem right away and presented ways to correct the problem. Went to work on it right away problem right away and presented ways to correct the problem. Went to work on it right away More

Service dept is amazing. As for sales dept, that's another story. Having a 2015 focus with the recall , and the company knowing about the transmission still sold it to us. I feel there should have bee another story. Having a 2015 focus with the recall , and the company knowing about the transmission still sold it to us. I feel there should have been a buy back if the owner wished to do this. They have fixed the problem at least for now. You never know when the problem will return. Having Ford Cars in the past , I WILL NEVER HAVE ANOTHER FORD VEHICLE. SIGN UNHAPPY CUSTOMER. More

I was very happy with the way the work was completed I would recommend Matthews to anyone. Rick, the body shop manager was very courteous and helpful with my needs. would recommend Matthews to anyone. Rick, the body shop manager was very courteous and helpful with my needs. More