Mathews Nissan - Service Center

Mathews Nissan Service review Anytime I have had to work with Seneca Bradley, it always is a positive experience. Seneca always greets my wife and I with a smile and always makes s Anytime I have had to work with Seneca Bradley, it always is a positive experience. Seneca always greets my wife and I with a smile and always makes sure our concerns/needs are met. One of the reasons we have continued to purchase Nissans is the Mathews Nissan service department. Mike Fields used to make sure we were taken care of...Now he heads the service department and Seneca has stepped into his place in our minds with his conscientiousness. The one thing neither Mike nor Seneca can control is the high service cost. Even with discounts the (30,000 mile service) bill was $700--that is a car payment folks--and that is totally unacceptable. I don't care what other dealers charge, please find a way to make it palatable for those driving Nissans, especially repeat customers. I truly believe longtime customers--this our sixth straight Nissan--should benefit from such loyalty. More

Excellent Service Rodney was so nice. Service was timely and done correctly. He made sure I knew what was needed and helped me make a plan to service my car. Thank y Rodney was so nice. Service was timely and done correctly. He made sure I knew what was needed and helped me make a plan to service my car. Thank you! More

Great Service This dealership has the most friendly and helpful service department. They are by far the best in town. If you need service on any make of vehicle thi This dealership has the most friendly and helpful service department. They are by far the best in town. If you need service on any make of vehicle this is the place. More

Always Excellent Service ! I am always treated fairly & everyone knows their job.Work is done in a timely matter .Overall I think they have a very good service department. I am always treated fairly & everyone knows their job.Work is done in a timely matter .Overall I think they have a very good service department. More

Very professional great waiting area they have free food and this is very clean and professional dealership everybody was very courteous and helpful I was expecting to wait a while for my oil change but it took this is very clean and professional dealership everybody was very courteous and helpful I was expecting to wait a while for my oil change but it took a lot less and they walked me to my car great service will tell everyone about it and also come back. Hey Service manager Mike feels personally came out and thank me for coming to the dealership for service More

Excellent Service Advisor Experience Service Advisor, Mr. Cottrell, was willing to take the time needed to explain all service requirements, review my vehicle's service record, and explai Service Advisor, Mr. Cottrell, was willing to take the time needed to explain all service requirements, review my vehicle's service record, and explain completed work and costs for this 60,000 mile service. Vehicle service was completed ahead of projected completion. Since moving to Clarksville in 2001, I have received the same excellent experience with this knowledgeable and friendly Service Advisor regardless of whether he was employed at Saturn, Suzuki, or Nissan. I purchased my family's previous vehicles (Saturn, Suzuki, or Nissan) based on the service recommendations and requirements provided by Mr. Cottrell and not the sales department. All advertised service price discounts were also honored during this visit. More

Service for my Nissan Rogue Excellent service at Mathews Nissan. We have had many Nissan products and have never been disappointed in the service we receive there. Always courteo Excellent service at Mathews Nissan. We have had many Nissan products and have never been disappointed in the service we receive there. Always courteous and friendly. Has long as they have such an awesome service dept we will continue to purchase there. We love our Nissan Rogue and Pathfinder. More

Window I brought my car in for an oil change. The representative immediately checked for recalls. I told him that there was an issue with my drivers side win I brought my car in for an oil change. The representative immediately checked for recalls. I told him that there was an issue with my drivers side window. He immediately checked it out. The seal was twisted which was causing the motor to strain rolling it back up. He ordered me a new seal and contacted me as soon as it came in to have the seal replaced. I purchased my car here and enjoy being able to have it serviced at the same location with no problems. More

Service Department Crew Thank you for taking such good care of my car. I appreciate the great service, attention to detail, and the friendly folks I dealt with. Thank you for taking such good care of my car. I appreciate the great service, attention to detail, and the friendly folks I dealt with. More

Excellent service department Mathews Nissan has an excellent service department. The employees are helpful always friendly and accommodating. I have never had a problem in sched Mathews Nissan has an excellent service department. The employees are helpful always friendly and accommodating. I have never had a problem in scheduling a service for either of our 2 Nissan products. We have a 2018 Rogue and a 2005 Parhfinder that we have serviced as scheduled. Absolutely not one complaint of this dealership or service department. More