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Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
475 Reviews
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Helpful November 28, 2022
Hi people on family jeep service my 2014 grand Cherokee had a transmission failure at 103.000 miles . It sat on the dealers lot for 2 1/2 weeks before it was looked over.. They. told me the transmission ha had a transmission failure at 103.000 miles . It sat on the dealers lot for 2 1/2 weeks before it was looked over.. They. told me the transmission had to be ordered . They gave me such around on this part.Finally after 2 1/2 months I had my jeep back. Driving for a week I noticed a fluid leak where I parked. Totally discussed I took my jeep to a transmission specialist. Within 3 hours they called me gave me the report that the transmission coolant lines were cut by rubbing against the drive shaft. . They told me it would be repaired within a day . As far as family jeep is concerned this is what kind of Mechinic they have working on your vehicle.Also keep in mind when I purchase my jeep I also purchased a lifetime extension warranty.So maybe if I was a paying customer it would of been handled a lot more with care on the transmission install. My advice a customer should not have to wait 2 1/2 months for a repair.I think they did it purposely so I would trade it in to purchase a new jeep.Thin what you want but I would stay away from family jeep.I never reviewed a repair but this dealer had my rating of a minus FIVE. More
by selvaggi1253@yahoo.com
Employees Worked With
Service manager
November 06, 2022
Stay clear of this salesman. I purchased a new vehicle from him May 2022. He didnt tell the truth as we negotiated and didn't return calls/texts after the sale. Also he threatene I purchased a new vehicle from him May 2022. He didnt tell the truth as we negotiated and didn't return calls/texts after the sale. Also he threatened me after the sale. More
by tieinphily
Employees Worked With
Jack Pascoe
August 24, 2022
Vinny is awesome! He helped me and my husband buy out our lease with a great rate. He was super thorough and walked us through each step of the process. Thank you so m He helped me and my husband buy out our lease with a great rate. He was super thorough and walked us through each step of the process. Thank you so much, Vinny! More
by Bambam
Employees Worked With
Hilda Fiorello, Vinny Ingargiola
August 14, 2022
The experience was great! Super easy and everything came together perfectly. Vinny was extremely helpful and made everything easy to understand. He showed off all the features Super easy and everything came together perfectly. Vinny was extremely helpful and made everything easy to understand. He showed off all the features of the car and explained anything I didn't understand. More
by abittles16
Employees Worked With
Vinny Ingargiola
