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Matt Blatt Kia

Egg Harbor Township, NJ

3.8
126 Reviews
A few decades of being in the automotive industry in south New Jersey has taught us a few lessons. The most important of those lessons is that, no two customers’ situations are the same. Not only will every customer have a different set of needs that requires examining a different set of Kia models, but those people will have different financing situations. We will always do everything in our power to find solutions every problem. Our sales professionals are specifically-trained to look outside the norm for solutions that work for everybody. The same goes for our service personnel. Each of our technicians are experts in their field and are ready to tackle any problem you bring our way. The modern lineup of Kia vehicles available at Matt Blatt Kia is as technologically advanced as any other modern original equipment manufacturer. Days of letting amateurs tinker with engines are long gone. Today’s Kia vehicles require experts for maintenance and repair, and that’s exactly what they are going to get with the Matt Blatt Kia Service Department. Most of our service technicians have been on our team for many years and each one routinely goes through regularly updated, factory-mandated training. This way any problem that can show up in our service bays can be quickly and correctly repaired. Finally, the waiting area in our service department is fully loaded with just about anything a person could need to get work done or simply relax for a bit while their car is taken care of by our experts.
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6211 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 126 reviews

May 21, 2014

Horrible!!!!! I bought a Cadillac from Matt Blatt. Had problems since the first week and the problem was never fixed!!! They said the car needed a coil. Now I know More

by Shay215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc
Jun 03, 2014 -

Matt Blatt Kia responded

I spoke with this customer on and scheduled an appointment with our service department to review any and all issues with the car. The customer made the decision not to come in. This customer placed the review on Matt Blatt Kia. The vehicle was purchased in 2012 at Matt Blatt Glassboro. A coil was replaced no charge in March of 2013. In April of this year the car was diagnosed with needing to have the actuators in the doors replaced.. The repair was declined. The customer told me that a Cadillac dealer in Philadelphia said the car needed a motor. We wanted to verify that this was the case and then determine how we could be of assitance. The customer decided to not bring the vehicle in.

Dec 22, 2015 -

Shay215 responded

All of the problems I had with this vehicle surfaced very early on. The doors on the car would jam and when I brought the car back to the shop I was told to "open the doors with ease." The doors actually got so bad I was locked out the car for hours. Not to mention that the replacement for the doors would not be covered under the warranty, and the car was out of warranty when it needed a motor!!! I decided not to take the vehicle back because I was not satisfied with the service. I was dismissed and patronized. For the record I was at the shop well over 2-3 times!!!

May 19, 2014

Excellent Service! I visited the Kia website with no intentions of purchasing a brand new hybrid. Suzzette spoke to me over the phone and asked me to come in to the deal More

by mmccooleymelissa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzzette
September 23, 2013

Most people like to write about bad experience and complain about car dealers and most people will not take time to tell you about the great experience they had at a car dealership, well I want to tel More

by markmarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the Employees at this great dealership
September 12, 2013

We enjoyed our experience with this dealership. We traveled 30+ miles to purchase our vehicle from them and we'd do it again. No fuss no muss, just a real, honest car buying experience. And Rob is ver More

by reviewer23324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
July 31, 2013

I RECENTLY PURCHASED A 2013 KIA SOUL FROM MATT BLATT, EGG HARBOR. JEANNE BATES MADE THE WHOLE EXPERIENCE A JOY FROM START TO FINISH. SHE PUT ME IN A VERY FUN CAR TO DRIVE, AND I WILL MY FRIENDS WHO MAY BE LO More

by garysr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEANNE BATES
March 15, 2013

I saw a car I liked as I was passing buy the dealership I stopped in and talked with John Scharff he gave me all the info I needed on the car and within 2 hours I had purchased the car and had all the paperw More

by jaycohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scharff
October 28, 2012

Suzette made my experience painless and actually enjoyable. I would recommend Matt Blatt Kia to anyone, as well as Suzette! I love my new Kia! More

by timdesaules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette Dessoye
October 08, 2012

Don, did a great job making me feel comfortable and my new car was being taking care of with care at the dealership. He has very good customer service skills. I will be back in 3 months. thank you. More

by jmuskett27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don
August 06, 2012

This was the most honest and upfront car sales/shopping experience I have encountered. Aside from the impressivequality of the car, the sales team was on point with information about everything from the ve More

by SMulford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Matt, Roy
August 02, 2012

We recently purchased a new vehicle from Matt Blatt Kia. We were met on the lot by a gentleman names Jim Kelly. He took time to show us and let us test drive as many vehicles as we wanted. During the test d More

by irishinjun13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kelly, Matt Blatt
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