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Matt Bowers Chrysler Dodge Jeep Ram - Service Center
Baton Rouge, LA
512 Reviews
512 Reviews of Matt Bowers Chrysler Dodge Jeep Ram - Service Center
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July 09, 2019
Service department rocks!!! Scott with the service dept was 10000% awesome!!! Also the ladies with the cashier part (didn’t get their names) are fabulous too!! Very friendly and Scott with the service dept was 10000% awesome!!! Also the ladies with the cashier part (didn’t get their names) are fabulous too!! Very friendly and helpful!! More
by Rooter21
Employees Worked With
Scott Hitt
Helpful July 08, 2019
Double Check The Tire Pressures My only issue is the over inflation of my four tires. The recommendation for tire inflation is posted on the inside of the door frame. It specifical My only issue is the over inflation of my four tires. The recommendation for tire inflation is posted on the inside of the door frame. It specifically states 36 pounds of air pressure when the tires are cold. My instrumentation panel immediately showed that the tires had been inflated to 40 pounds of pressure and when the tires heated up exceeded 42 PSI. Needless to say I had to pull over and take the 4 pounds of pressure out because the vehicle rode like a truck and there was no adsorption of the bumps on the perfectly maintained roads in Baton Rouge. The 40 PSI is for the spare tire. The technician may have been confused and or did not read this recommendation correctly. Perhaps a little more training would help. Last the car smelled of gasoline when I picked it up. The floor still had the paper on the floor, so perhaps this contributed to the smell. I am a bit of a clean freak to this bugged me. More
by Husker
Verified CustomerEmployees Worked With
The check out staff was wonderful. Very Polite and friendly. , Terry Belcher
July 08, 2019
good feeling they told me that I didn't need to change the cabin filter but the air filter needed changing. also the front tires needed changing and showed me wher they told me that I didn't need to change the cabin filter but the air filter needed changing. also the front tires needed changing and showed me where it was wearing. good service and pleasant visit More
by edbroders
Employees Worked With
joe miller
July 05, 2019
Service My display was acting up, they quickly discovered the problem, updated the software and I had my jeep back within a short time. Very polite and friend My display was acting up, they quickly discovered the problem, updated the software and I had my jeep back within a short time. Very polite and friendly. More
by dmcollins1971
Employees Worked With
Roger
July 04, 2019
Very rude Scott not friendly at all he made me feel like I was a bother I had to call yo see if my car was ready at 5pm Scott calls me and says yeah its ready I Scott not friendly at all he made me feel like I was a bother I had to call yo see if my car was ready at 5pm Scott calls me and says yeah its ready I know they close at 6 but I thought they were calling me I get there and the guy that retrieves the car had an attitude because he thought I was coming late. I got there around 520 the close at 6 I did speak with Shelby and I was charged for something that may be under the warranty I will need to call and check More
by pamrrt1991
Employees Worked With
Shelby, Scott Hitt
July 03, 2019
Oil Change Got there at 7:15am & may have been the 10th customer in line. Decided to stay and wait for them to complete the oil change & the total time according Got there at 7:15am & may have been the 10th customer in line. Decided to stay and wait for them to complete the oil change & the total time according to the invoice was 7:37a to 9:01a. It took them a bit longer than initially expected (about 45min-1hr), but not totally surprising with so many in front of me. The associates & CSR weren't rude but weren't really friendly either. I will try a different time or maybe it was just busy. More
by matthew46
Employees Worked With
Brad, Cashiers
July 03, 2019
Top Notch Service was completed quickly and professionally. Technicians kept me updated with the progress of my case regularly. Very pleased with overall servic Service was completed quickly and professionally. Technicians kept me updated with the progress of my case regularly. Very pleased with overall service received. Great job! More
by SCOTT.LANDRY1980
Employees Worked With
Roger
July 02, 2019
I bought a lemon! I will never own a Ram vehicle again! In 8 months I bought my truck in 9 different times to be serviced. The cam bolt was broke on the left rear axl I will never own a Ram vehicle again! In 8 months I bought my truck in 9 different times to be serviced. The cam bolt was broke on the left rear axle when I drove it off the lot. I had to bring it back two weeks later to be fixed. It seemed like every couple hundred miles the check engine light would come on. Kenny Broussard was my salesman. After the first couple of times I bought the truck in he stopped answering my phone calls or replying to my text. Joe Miller was great when I could get him on the phone. He was a tremendous help and always took care of me. However, he is completely overloaded and needs help with all the diesel vehicles. It took an act of congress to get a loaner vehicle or a rental whenever I had to put my truck in the shop to be serviced. The last time I bought my truck into the shop I decided it would be my last trip to the service department with this truck. I drove the truck off the lot directly to All Star Chevrolet and traded it in on a 2019 Z71 Silverado. My new truck is amazing! I will never own another RAM truck and I will certainly never purchase another vehicle from Salsbury's Chrysler Dodge Jeep RAM again! I will also warn everyone that I come in contact with that ask where my RAM 2500 truck is, that it was a complete piece of garbage and I will never own one again! More
by CLMEYERS0
Employees Worked With
Joe Miller, Kenneth Broussard
June 30, 2019
Great Service Dawn Roberts was excellent! The text messaging was very useful as well. The work was completed efficiently and well. Check-in and check-out was accomp Dawn Roberts was excellent! The text messaging was very useful as well. The work was completed efficiently and well. Check-in and check-out was accomplished quickly. More
by hadwilmon
Employees Worked With
Dawn Roberts
June 27, 2019
Excellent Customer Service Top notch customer service!!! Every employee is friendly, knowledgeable & goes out of their way to help. I would highly recommend to anyone considerin Top notch customer service!!! Every employee is friendly, knowledgeable & goes out of their way to help. I would highly recommend to anyone considering a new vehicle or maintenance. More
by TERESAPRIESTDAVID
Employees Worked With
Jarrad Fontenot, Jerry Sperier, Joe Williams
