Where do I begin….How about at the beginning with the Salesman. I ask does the dealership have a Nissan Rouge that has heated leather seats and the salesman pulls one around from the lot. Well before he brings the car around, he takes down the sale price of the car hanging from the rear view mirror. Saying “Ocean adventure I come with a cruise vacation” and the car price stated is $28,638. So I never knew the true sale price So we start negotiating from the full sticker price of $35,355 !!!! I did not even see the sale price till I arrive home and the flyer that was hanging from the mirror in the glove box..
So I over paid $6,717 because of their deceptive practice of not disclosing the true reduced price.
Then they under priced my trade in by $1200.00, after seeing a fair market value of my SUV.
How about the salesman saying you’ll get the best Nissan interest rate financing and the finance manager agreeing. I only saw the rate of 5.97% by accident when signing the paperwork And 5.97% is the best rate offered from Nissan? Now I have a credit score of 809 !!!! and that is the best you can do. (New SUV has since been refinanced with another lender)
Once I was sitting with the finance manager, he did not discuss the monthly payment before he started the sales pitch of selling me on a extended warranty. And the final insult, I didn’t see the final purchase agreement (bill of sale) because the finance manager forgot to have me sign the form and it had to be over nighted to be signed and returned. I did not even see the completed purchase agreement total price at the dealership!!!!!!!!
Salesman did not go over the accessories on the SUV after purchase, I knew more than the salesman about some of the new options but not all that was installed on the vehicle
Talk about poor handling of a New car purchase, whole process took way too long over 4 hours of painful. How about this for keeping the customers happy, my wife got a warm soda out of the vending machine (which had been recently restocked and we didn’t know) and we asked for some Ice and they said there was no ice available for the customers!!!!!!!!
And not one, nothing no follow call from the dealership on my buying experience, how I like my new SUV!!!!!!!!!!
NEVER and I mean Never buy a car at this dealership!!!!!!!