Matt Bowers Eastern Shore Nissan
Daphne, AL
Filter Reviews by Keyword
By Type
73 Reviews of Matt Bowers Eastern Shore Nissan
Awesome buying experience thanks to Dylan and Gage! My husband and I saw a car online that fit our budget, our needs, and our desired aesthetic. We made an appointment to meet with Dylan. We didn't se My husband and I saw a car online that fit our budget, our needs, and our desired aesthetic. We made an appointment to meet with Dylan. We didn't set a specific time because we weren't positive what time we would be off work that day, so we told him it would be between 1:30-3. When we arrived, Dylan greeted us and told us he was was with another customer, but that there was someone else who would gladly help us. We told Dylan that we'd like to wait on him, we were in no hurry, and for him to take his time with his current customer. He offered us something to drink and took us to the waiting area. Not long after, he came to us and ask that we allow another sales associate to take us on a test drive while he finished up. We agreed as long as it wouldn't affect him negatively. He explained that it would be fine, took us to meet Gage, who then brought the car around for a test drive. Gage was awesome. He was knowledgeable, friendly, funny, and made the experience so comfortable and enjoyable. We fell in love with the car, and knew it was what we wanted. When we got back, we sat with Gage to begin paperwork. Dylan promptly came over to explain that he and Gage were sharing the sale. That they worked well together and helped each other out in the best interest of their customers. We were very happy with that, as both of them had made our experience so great, and wanted them both to reap the benefits for teaming up to help us. It was by far the best car buying experience we had ever had. More
searching for a deal Armarda Had bee going to Nissan of Mobile for months attempting to purchase the same Armarda but the didn't go the extra mile, waisted alot of time. Then we w Had bee going to Nissan of Mobile for months attempting to purchase the same Armarda but the didn't go the extra mile, waisted alot of time. Then we went to Chirs Myers and had what we wanted within hours Now we own 5 Nissan and you didn't lose a loyal customer. Thanks Chris Myers. More
Professional Buying/Selling/Service Expereinces Our buying and service experiences through Chris Myers Nissan have been outstanding, to say the least. From the personalized care, follow up and trans Our buying and service experiences through Chris Myers Nissan have been outstanding, to say the least. From the personalized care, follow up and transparent transaction documentation throughout the entire process, we have always walked out as satisfied customers. The sales staff is knowledgable on all the cars they sell (I have bought Nissans, Audi, BMW and INFINITI vehicles through them) and they worked extremely hard to make sure I was educated on the products, and happy with the purchases even weeks after we had signed on the dotted line. The finance team is probably the nicest in the area, always making us laugh and being 100% compassionate to my family's needs. If and when we feel a car is no longer the right fit for our family, they give outstanding trade in allowances and work hard to fit the car we want into the financial abilities of our budget. The service department has been amazing to work with as well. From warranty work to regularly scheduled maintenance, you would think I bought a $100K Lexus the way they treat they clients. Always providing clean and well kept loaner vehicles, if service work will take a little while, and the sales staff has even offered to drive us to lunch while we wait. The General Manager has truly created a team environment with his sales staff, which is hard to find in modern automotive dealerships. They have created lifelong buyers of us, it's hard NOT to want to buy new vehicles from them when something special pops onto the lot! More
Rude Employees & Poor Customer Service I didn't expect to be treated with such disregard by a guy named Aaron. I've been coming there getting my car serviced for almost 6 years and the one I didn't expect to be treated with such disregard by a guy named Aaron. I've been coming there getting my car serviced for almost 6 years and the one time I call with questions for a part on my vehicle he speaks to me in a very condescending manner. So I called another Nissan place and they were eager to help me on how to get what I needed for my vehicle. I won't be returning. More
Dealer Review (Not Service Dept) They misrepresented the price of the car for sale. I knew when they did not put the prices on the vehicles to be wary but he insisted the price was i They misrepresented the price of the car for sale. I knew when they did not put the prices on the vehicles to be wary but he insisted the price was in the range I VERY SPECIFICALLY gave until after I went through all the hoops, the test drive, etc. When they finally presented the written price to me, it was well over what they quoted. Then they tried the games of "well, I must have looked at the price wrong but my manager says this is rock bottom price......" It was a complete waste of my time and I will not go back. More
They do what they say. Dependable,reliable. Just drop off car and the service is done. No coming back a second time.courtesy is the policy. I will purchase another car soon. Just drop off car and the service is done. No coming back a second time.courtesy is the policy. I will purchase another car soon. More
Service Manager The service Manager IS NOT a friendly person.. Acted like I was a burden to him..Told me I parked in the WRONG spot to have my tires checked for a l The service Manager IS NOT a friendly person.. Acted like I was a burden to him..Told me I parked in the WRONG spot to have my tires checked for a leak.. More
Always cares I have bought 2 vehicles form Chris Myers Nissan, a 2014 Versa and a 2015 Juke, and they have always treated me and my vehicles as a priority. I love I have bought 2 vehicles form Chris Myers Nissan, a 2014 Versa and a 2015 Juke, and they have always treated me and my vehicles as a priority. I love the reports that they give me showing what they checked out and what services were done. Even when they are obviously busy and looking overwhelmed, they have a ready smile on their face and take their time in explaining my service details. They don't ever appear to be in a hurry when answering my questions and make sure that I understand them before moving on to the next customer. I will continue to use them even after my service package expires for both of my wonderful cars! More
Worst service department ever Drove 200 miles round trip to get blue tooth fixed. First appointment, they did nothing, second trip said they would have to order new radio and we wo Drove 200 miles round trip to get blue tooth fixed. First appointment, they did nothing, second trip said they would have to order new radio and we would have to bring the car back. Then they called a few days later and said we had to bring the car back so they could get some numbers off the radio before they could order it. Now we will have to make a fourth trip when the radio comes in. Also, the first appointment was at 10:00. They ran behind , and when we asked about it, they said they didn't really go by appointments. More
Poor service , scam I took my car in to get the window fixed on the drivers side , because it would not go up . It was on a Saturday around 2 pm . They closed at 5 pm the I took my car in to get the window fixed on the drivers side , because it would not go up . It was on a Saturday around 2 pm . They closed at 5 pm they said they would look at it and let me know the price , I said ok . I hadn't been gone more than 30 minutes and they said it would be over $ 900 to fix . I was like seriously , they didn't even examine the car so how would they know . The service guy didn't even take the door panel off they did check the switch and did say that was not the problem . They took my money for WHAT ?? They were rude and we're trying to take advantage of a woman . I wish I would've read the reviews prior to going because they are rated a one ?? I personally wouldn't give them any stars . I will be calling the manager for a rebate they scam people DoNot go to the Dealership . More

