Matt Bowers Eastern Shore Nissan

Insurance fraud and poor customer service Beware this dealership will tell you they sale Nissan Extended warranty but is a fly by night company..After being lied to the general manager told me Beware this dealership will tell you they sale Nissan Extended warranty but is a fly by night company..After being lied to the general manager told me to bring the car back....lol..5 his dude is nuts...He is a real joke!! His uncle is the manager for all Chis Myers. .so he says and does what he wants...good luck ...I broke it off in him!!! He messed with the wrong guy. More

Nightmare car buying experience I'm in the sales industry and this was the worst example of customer service. From the GM to the service department I had the worst experience. Two da I'm in the sales industry and this was the worst example of customer service. From the GM to the service department I had the worst experience. Two days after my purchase of a $24,000 used vehicle my engine light came on. Over the last month my car has been in the shop more then driven by me and have spent hours taking my car to be serviced and being told the loaner car I was promised was not available... I would NOT recommend this dealership... More

Terrible Customer Service I did buy a used Dodge 1500 truck from the Internet Sales Department, but would warn anyone who goes there that you will have to wait around all day, I did buy a used Dodge 1500 truck from the Internet Sales Department, but would warn anyone who goes there that you will have to wait around all day, and if you need any repairs from them you better get it in writing before you leave… First of all, I went with my wife on a Saturday to see a truck that I saw online and really liked (my fondness of the truck is the only reason I purchased it). It took them almost an hour to find the truck the first time and it had a check engine light on and needed the tires balanced. While we waited for them to check the engine light we test drove 2 more trucks and went to another dealer to check out another truck. When we came back 4 HOURS later, they still had not checked the engine light! I was not going to purchase the truck without having my mechanic look at it first, so after a lot of convincing they agreed to let me take the truck on Monday morning. It ended up taking over 8 HOURS on Saturday!! Granted, it was a Saturday and they said they were busy, but I never saw more than two customers in there at a time and they had 5 salesmen working to whole day. On Monday it was the same deal… They took almost an hour to find the truck each time it was supposed to be done with checking the engine light, balancing the tire, or washing it. We ended up staying for another 10 HOURS on Monday as well just to sign the papers!!! Then when I found out the wheels needed to be balanced 2 weeks later, they gave me the run around and played phone tag for almost another 2 WEEKS before they gave me a straight answer and told me they would not pay for it even though they supposedly have a “30 Day Guarantee” that if anything goes wrong they will “fix” it. That is a LIE! If you choose to deal with Chris Myers, just be WARNED that you will be there all day and there customer service STINKS!!! More

Buyers Beware Purchased 6 vehicles from Chris Myers over the years and received somewhat fair deals. But not anymore. This time we were TOOK for $8200. Beware of an Purchased 6 vehicles from Chris Myers over the years and received somewhat fair deals. But not anymore. This time we were TOOK for $8200. Beware of any of Myers delaerships!. Their prices are above book value and even if they discount the price they will make it back some other way. If you purchase from this dealer you WILL end up "upside sown" on your purchase. Beware of theseThieves with the deceptive grin on there face!! Service Dept was RUDE TOO! More

Never going back there - Took my 2011 Rogue in for oil, tire rotation and a/c check on 4/24/14 at 11 am. Young kid checked me in and didn't have a clue what he was doing. Wa Took my 2011 Rogue in for oil, tire rotation and a/c check on 4/24/14 at 11 am. Young kid checked me in and didn't have a clue what he was doing. Waiting for ride outside he came back and told me it would be $105.00 just to look at the a/c. Then had me sign papers I should have signed at check in. (and I did call ahead for an appointment) Service called 2 hours later and said I had blown seals in the a/c and it would cost $450.00 plus to repair. (Car has 39K on it) I told them go ahead and they said it should be done in 2 hours. Was doing errands with my ride and stopped by to see if it was done. Nope, should be another 1/2 hour but I didn't wait and asked them to call me when it was finished. At 5:30 pm still no call so I called them and after being on hold for a while was told it was done. I asked why no call and the lady told me she just works in the cashier office and doesn't know anything about that. Went to pick up car and saw it in lot and saw the front license plate had been reversed. I told service writer and he said they would pull car in and take care of it. Went to cashier to pay and saw her go past the inspection report which looked blank. I asked about it and she called service manager. Manager was not very understanding but not impolite - just frustrated I think. About the plate he said what do they expect from the guys who wash the cars when they only make minimum wage. About the car not being inspected he said they always do a inspection and he did not know what happened. I commented at least this time they washed my car and he said they always wash them before pickup. I told him this was the first time they had washed it since I bought it there new. He said they should have. He said he would talk with the service tech and have him call me in the morning with anything he found wrong that was not documented. I also told the service manager not to send me an e- mail asking how the service was because they never responded to my last e-mail reply from them which basically said - wash my car, Honda always did. He never made any offer to try to appease me or make it right. Hey if I was the manager I would at minimum have given the customer a free oil change and car detail on their next visit - Nope he just made excuses. Never heard from service tech, or service manager and to top it off they sent me an e-mail asking for feedback from my service visit. Nope, didn't respond to it and will not as they just don't seem to care about their customers. After spending $526.00 there that day, and being treated the way I was I cannot recommend this dealership to anyone. Mr. Myers if you happen to read this you need to get some service back into your service department because the service I have had there since I bought this car has been very sub par. Unless pigs start to fly I will not be back and neither will my friends or family. More

I don't even know where to begin to tell you how absolutely HORRIBLE this place is. I have a 2012 nissan versa and within the first year I had to take it up to them 4 times to get the air conditione absolutely HORRIBLE this place is. I have a 2012 nissan versa and within the first year I had to take it up to them 4 times to get the air conditioner fixed because they do shoddy work and couldn't get it right until the 4th time. There was also a recall on my shifter that they had to replace. It's always a 3-4 hour wait when I go there for a simple oil change. They had to fix my car because I got in a wreck, I get my car back and I think everything is fine, I break down on the side of the road because apparently the radiator leaked and messed up the transmission so the transmission had to be replaced. They messed up my axel when they did that so my axel broke in half while I was driving. I could have been seriously hurt because of their negligence and horrible work. I'm honestly afraid for them to touch my car again. Oh and one more thing, it took over a month for me to get a nissan emblem put back on the front of my car after the wreck, they said they would deliver it to the collision center that my car was originally at. Well guess what, THEY DIDN'T so we had to go get it ourselves from them. It was out of our way and very unprofessional on their part. Not to mention when they had my car fixing it, I was told it was finished and could pick it up at any time that day. My fiance and I get there at 5 and we were told that we couldn't get it because the service department had to be open in order to get it back. We told them we were told we could pick it up at any time and we weren't leaving until we got the car because we live over an hour away. After waiting an hour and getting the run around one of the managers finally decided to go get my keys and let us leave. This isn't even every problem i've had with them. My car has been in and out of the shop several times because of them. If you know what's good for you, you WILL avoid Chris Meyers Nissan at all costs!!! More

Worst car buying experience of my life. The salesman Rick Welsh was very nice and helpful, but the manager was not. I felt like it was all about making money and not about the customer. The price on t Rick Welsh was very nice and helpful, but the manager was not. I felt like it was all about making money and not about the customer. The price on the car we were looking at was set in stone, and he absolutely refused to budge on it. His obstinacy was ridiculous and rude, and all it said was "money, money, money!: What happened to professionalism and courtesy? It is obvious what this dealership is all about. More

This is not for a rating, but for your info: I did not know about Chris Myers until recently. My friend in Quitman, MSl, Jim Sanders, recently bought as GMC from there and told me about you. Overall, I know about Chris Myers until recently. My friend in Quitman, MSl, Jim Sanders, recently bought as GMC from there and told me about you. Overall, I was well pleased with my experience. An area that you could improve on is the amount of time it takes for the customer waiting on the paperwork to be completed. I was there over two hours and we had already decided on vehicle and price. Also, I was not sure how the "family & friends" discount entered into my transaction. Is there any way to show this? It has now been 15 days and my title application and local tag paperwork has not arrived. Thanks, Sam 601 480 1981 More

It was a real pleasure to deal with Chris Myers. It was not an hassle like most dealership. It was a pleasure to do business with your sales person Mr. Shawn Stringer. not an hassle like most dealership. It was a pleasure to do business with your sales person Mr. Shawn Stringer. More

I've had my 2007 Dodge Grand Caravan serviced with Chris Myers on 3 different occasions; breaks, engine repair, and electric window. The employees have been extremely courteous. I was offered a comf Chris Myers on 3 different occasions; breaks, engine repair, and electric window. The employees have been extremely courteous. I was offered a comfortable place to wait and coffee while there. The manager runs a tight ship but stands by the service offered. The manager has always exhibited the highest of integrity and knowledge. I definitely recommend Chris Myers to anyone in need of service. More