Matt Bowers Nissan of South Mississippi - Service Center

Very good clean service area and sales . Appointment went well. Ordered recall parts. Hopefully parts will arrive soon Appointment went well. Ordered recall parts. Hopefully parts will arrive soon More

Beyond impressed with this service department, John (the manager) when way above and beyond on my car, to ensure it was fixed properly and I would be happy when I left. And I was. manager) when way above and beyond on my car, to ensure it was fixed properly and I would be happy when I left. And I was. More

I felt bad for the employees having to work on a holiday, makes it seem Ray Brandt is more interested in making money then keeping happy employees. A lot has changed since you first opened. My vehicle didn’t makes it seem Ray Brandt is more interested in making money then keeping happy employees. A lot has changed since you first opened. My vehicle didn’t get washed either which was to be a perk for us purchasing the Nissan from the dealership. That’s disappointing. More

Crappiest service ever. Gave me an email so that i could get my headlights fixed as a recall issue, hence their fault and people never emailed me back after emailing three d Gave me an email so that i could get my headlights fixed as a recall issue, hence their fault and people never emailed me back after emailing three different times, talking and driving up there 4 different times, and them telling me yes they could do it just to turn around and say they couldn’t get “approved”. More

Excellent service once again. Repair took longer than anticipated but they gave me a loaner vehicle which was nice Repair took longer than anticipated but they gave me a loaner vehicle which was nice More

The service department is second to none. They go above and beyond expectations with Shannon leading the way! They go above and beyond expectations with Shannon leading the way! More

After many calls on my end and continuous asking to be contacted about my vehicle, I NEVER GOT A CALL FROM MY ADVISOR. She said she would call me back and I never received a call from the time I dropped m contacted about my vehicle, I NEVER GOT A CALL FROM MY ADVISOR. She said she would call me back and I never received a call from the time I dropped my car off and 3.5 days later when I picked it up. When notified that my car was ready, I received a text reading “HEY GIRL I HAVE YOUR VEHICLE READY FOR PICK UP” from a 6 digit number. Due to the unprofessionalism presented through text and just in general while my car was being serviced I called to verify my car was ready. I am very unsatisfied with the customer service I was given from this location. It is so unfortunate on my end because I heard great things about this location and then ended up with a terrible experience that may result in my taking my car elsewhere to be serviced. EFFECTIVE COMMUNICATION IS KEY IN THE SERVICE INDUSTRY!!! More

Ray Brandt Nissan service is outstanding, they care about their customers vehicle and their concerns when their brought to their attention. I have always liked their customer service and service of my vehicl their customers vehicle and their concerns when their brought to their attention. I have always liked their customer service and service of my vehicle. More

Great service even without an appointment. Quick, courteous employees. Drinks and snacks while u wait and fabulous coupons. Thanks Quick, courteous employees. Drinks and snacks while u wait and fabulous coupons. Thanks More

Service was exceptional and completed a few hours earlier than expected. Ashley, our service tech, kept me informed along the way. than expected. Ashley, our service tech, kept me informed along the way. More