Matt Burne Honda - Service Center

Very hard to communicate with the automated phone system is not customer friendly seems like they're trying to use AI and it just puts up a barrier between the customer and the service department is not customer friendly seems like they're trying to use AI and it just puts up a barrier between the customer and the service department More

Chose this dealer as I had a recall on my car. Was very nice and friendly. Kate even brought my car to the door as I have to use a cane for walking. Kept me up to date with all that was going on. Was very nice and friendly. Kate even brought my car to the door as I have to use a cane for walking. Kept me up to date with all that was going on. Will continue to use this dealer. More

Kasandra. She was excellent. Very knowledgeable, personable. The experience was highly positive. Kasandra explained everything to me in a courteous manner and She was excellent. Very knowledgeable, personable. The experience was highly positive. Kasandra explained everything to me in a courteous manner and answered all my questions and concerns. She went above and beyond. More

Great service, desk worker extremely kind , informative and helpful . Definitely recommend Matt Burne Honda, have done so in the past and helpful . Definitely recommend Matt Burne Honda, have done so in the past More

Always quality service, was able to pick up my car at 6:45, thanks team! 6:45, thanks team! More

Explained services and cost. Texted me a number of service advisor who took my car. Car completed in great time frame. Texted me a number of service advisor who took my car. Car completed in great time frame. More

Very professional and service done on a timely manner. Customer service is quite good...lots of updates Customer service is quite good...lots of updates More

Great staff, service always great, and convenient location. I would not go anywhere else to service my Accord. location. I would not go anywhere else to service my Accord. More

I have been happy with both Hondas that I have owned. Staff said I was okay until 100,000 miles. Staff said I was okay until 100,000 miles. More

If you make an appointment weeks ahead you should be able to pick an early appointment you shouldn’t have to be the first walk in person and then sit around for 2 hours waiting for your car to pick an early appointment you shouldn’t have to be the first walk in person and then sit around for 2 hours waiting for your car More