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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,963 Reviews

2,963 Reviews of Matt Burne Honda - Service Center

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May 23, 2025

Every employee was very nice and polite during my visit. I always will comeback. Thanks More

by Wilma Kiraly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I was mislead during the initial sales process about my warranty. I thought I was going to have it for much longer than I actually so, so I ended up paying at the appointment when I wasn’t anticipating doi More

by KNICHOLSON570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor at the appointment, I believe her name was Morgan. 5/5 stars
May 22, 2025

Excellent customer service the tech responded quickly to the issue I was having with my care More

by Jrem1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Recently there for appt. Gary thoroughly listened to my concerns. He came to my car and I gave explanation of issues. My car was ready for me before end of work day. More

by ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
May 21, 2025

Friendly reception and clean facilities. Technician always take special care in protecting car before service. Would have been nice for the salesman that sold me my vehicle to greet or ackn More

by WERKY2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
May 20, 2025

I enjoyed the service and staff. A job well done. I am sure to return. More

by burzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Got me in and out and was very pleasant to deal with She was very professional and knowledgeable More

by sean.mcguire
Recommend Dealer
Yes
Employees Worked With
Katie
May 19, 2025

I have issues with my service since Egon left and I am still waiting on my recall to be address over a year later which is ridiculous. I have taken my car to for service and I have complained about employ More

by GBROWN0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I brought my Honda to you guys twice and both times you never even looked at my car.Your service use to be no.1 now it sucks. More

by HKIRIAS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I have been using Burne Honda for years and I won’t go anywhere else! Absolutely lovely group of people! More

by sh3284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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