Matt Burne Honda - Service Center

Great job. Friendly service. Explained problem and provided options. Would recommend service to others in need. Friendly service. Explained problem and provided options. Would recommend service to others in need. More

I have always had fantastic service. I am now on 4th Honda because of service I am now on 4th Honda because of service More

My car was taken in on time and finished on time as promised. The SC associates are always polite and friendly. We've bought Hondas at Burne for about 30 years, so they're doing something right! They a promised. The SC associates are always polite and friendly. We've bought Hondas at Burne for about 30 years, so they're doing something right! They also deserve recognition for dealing with female customers with respect and never being condescending, which I have dealt with at a local Ford dealer. Needless to say I walked out and took my new-car purchase back to Burne. Thanks for your professional treatment and friendly service! More

Very helpful and courteous! Friendly and my car was serviced and ready on time. Great work! Friendly and my car was serviced and ready on time. Great work! More

I am going to Matt Burne Honda since the mid 80’s when I bought my first Honda there! The service is great! I feel safe knowing their mechanics are excellent; Tony Luberto always works on my vehicle. bought my first Honda there! The service is great! I feel safe knowing their mechanics are excellent; Tony Luberto always works on my vehicle. More

They were kind and friendly. My seatbelt wasn’t working. The guy thought it was user error and it wasn’t. Then it took another error for them to confirm again that the seatbelt d My seatbelt wasn’t working. The guy thought it was user error and it wasn’t. Then it took another error for them to confirm again that the seatbelt didn’t work. Took a lot longer than I expected when I already knew it was broken. More

Our son was driving from Indiana to Upper Delaware National Scenic River to start a new job and broke down in Scranton on a Saturday evening. We had to help from Indiana. The tow truck driver dropped National Scenic River to start a new job and broke down in Scranton on a Saturday evening. We had to help from Indiana. The tow truck driver dropped the van at Matt Burne Honda and saw the owner as she was leaving around 7:00 pm. He explained our problem. She told my son they would look at our van first thing Monday morning. I was called by Egon at 8:00 Monday morning and they made our van repair a priority. The repairs were completed by late morning. Our son was able to get the van, get to his destination unload all of his stuff and be ready for his first day of work on Tuesday! We want to thank everyone at Matt Burne Honda for their tremendous customer service and help! We highly recommend the service department. If we ever need any more repairs we will definitely go back. Scott L. More

They were good with telling me wheat parts my car needed before ordering them and explaining the prices. The only thing was they took forever to look at my car, over 5 hours waiting when i had a really earl before ordering them and explaining the prices. The only thing was they took forever to look at my car, over 5 hours waiting when i had a really early appointment. More

I took my vehicle in for a large service and spent over $1000. This was after they upsold me on tires. I waited 2.5 hours for the service to be complete. After about a week I noticed that not all items wer $1000. This was after they upsold me on tires. I waited 2.5 hours for the service to be complete. After about a week I noticed that not all items were completed. I took the vehicle back and the finished the job, but waited another hour. I still don’t trust that the job was fully completed. More

Very satisfied with staff and service. Jack Munley took his time with me and was very courteous. Jack Munley took his time with me and was very courteous. More