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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,995 Reviews

2,995 Reviews of Matt Burne Honda - Service Center

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March 11, 2022

I came in with a misfire problem thinking it was spark plugs. The techs also said it was the fuel injectors, they found me a warranty and saved me hundreds of dollars. I am very grateful to the wonderful More

by Connorcashman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 16, 2022 -

Matt Burne Honda responded

Hi, Thanks so much for leaving us a review and being a part of the Matt Burne Honda Family! We're happy to hear our service team was able to get your vehicle back on the road. We look forward to seeing you again!

March 11, 2022

Everyone always super helpful & service completed within a reasonable amount of time! Will continue to be my first choice! More

by gmg7879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 16, 2022 -

Matt Burne Honda responded

Hi, Thanks so much for leaving us a review and being a part of the Matt Burne Honda Family! We're happy to hear our service team was able to get your vehicle back on the road. We look forward to seeing you again!

March 09, 2022

Check engine soon light was on made an appointment for diagnostic, waited for 2.5 hours, nothing was wrong with my car and the bill was $196.10. This is outrageous!! The Honda dealership charges $196 to More

by ELIZABETHHENNESSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
March 09, 2022

Egon is the one of the main reasons I purchased my vehicle from Burne Honda!! More

by carpasz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 09, 2022 -

carpasz22 responded

Egon is the one of the main reasons I purchased my vehicle from Burne Honda

March 07, 2022

Due to recent storm the passenger side wiper on my CRV was damaged. Driving by MBH I stopped in hoping someone was available to check it....Jimmy Pliska to the rescue!! He cheerfully obliged, fixed the wi More

by JPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Pliska
Mar 16, 2022 -

Matt Burne Honda responded

Hi, Thanks so much for leaving us a review and being a part of the Matt Burne Honda Family! We're happy to hear our service team was able to get your vehicle back on the road. We look forward to seeing you again!

March 06, 2022

Helpful polite staff . Honest and seemingly knowledgeable. Would recomend them to neighbors and friends . Work done on time . More

by Pfcyellek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 07, 2022 -

Matt Burne Honda responded

Hi, Thank you for leaving us a review and for being a part of the Matt Burne Honda Family! We're happy to hear our service team was able to get your vehicle back on the road. We look forward to seeing you again!

March 02, 2022

Had a very pleasant experience with the service dept. on 3/1/22. Our 21 Honda Passport needed a replacement mirror on the drivers side. Staff was great, Egon was his usual helpful self and it’s always More

by Wjbgolfer
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 03, 2022 -

Matt Burne Honda responded

Hi Walter & Patty, Thanks so much for leaving us a review and for continuing to be a part of the Matt Burne Honda Family! We're so glad to hear of your experience with our service team. We look forward to seeing you again!

February 25, 2022

Great experience working with Morgan. Got the work done fast, no issues afterwards, and the pricing was very fair. More

by Amoses1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're so glad to hear our service team was able to get your vehicle back on the road quickly for you. We hope to see you again!

February 25, 2022

Comfortable waiting area with nice TV, service went quickly and he suggested doing the PA inspection, which saves me time in future, so everything got done in 1 morning, timely & efficient. More

by MULDER51X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're so glad to hear our service team was able to get your vehicle back on the road quickly for you. We hope to see you again!

February 24, 2022

Everything was fine. Thank you for service. I really don’t like surveys, but understand their purpose. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who was the service manager, my husband took in the car., Jack Munley
Feb 24, 2022 -

Matt Burne Honda responded

Hi JC, Thanks for leaving us a review! We're so glad our service team was able to get your vehicle back on the road for you. We look forward to seeing you again!

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