2,945 Reviews of Matt Burne Honda - Service Center
Ridiculous,worse,cheap person they charge 3 different times for same problem.of my lord help them, give them a tongue to speak up truth or don’t lie at beginning. times for same problem.of my lord help them, give them a tongue to speak up truth or don’t lie at beginning. More
Dealer did not communicate, I had to repeatedly call for updates. I was then provided dishonest estimates by Morgan, who along with being dishonest has very poor customer relation skills. I was told my repa updates. I was then provided dishonest estimates by Morgan, who along with being dishonest has very poor customer relation skills. I was told my repair would be an astronomical amount, but that was "worse case scenario" and they would only be able to tell after actually doing the work. After calling again a few days later, I was given an amount more than "worse case" estimate, but found out no work had been done so there was no way they knew it was going to be worst case. I asked for a supervisor and was put on hold over and over. The supervisor and the technician kept forwarding my call back and forth to each other and the estimate kept changing. I finally decided to pick the car up, paying over $200 in "diagnostics", with no repairs completed. Very unhappy. Will not be returning and will never recommend. PS: Sales department is the same. I called five times to inquire about a trade-in. I tried contacting the finance manager I had originally worked with also. No one returned my calls or emails. Not a happy experience! More
I am always happy with the service I get on my Accord at Burne Honda. Burne Honda. More
I always feel my car is well taken care of at Matt Burne Honda. They check everything over and make suggestions if something could use attention, but are not pushy about it. Honda. They check everything over and make suggestions if something could use attention, but are not pushy about it. More
Excellent service!Always done at tune requested and does t push extra services at all t push extra services at all More
Excellent service, Had snow tires installed and an oil change. The service was done promptly and affordably. Thanks! change. The service was done promptly and affordably. Thanks! More
Great service and very customer service oriented . Will be going back for all services needed be going back for all services needed More
Had an appointment for repair. They said an hour and took an hour! Good job! an hour! Good job! More