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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,945 Reviews

2,945 Reviews of Matt Burne Honda - Service Center

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November 26, 2021

Ridiculous,worse,cheap person they charge 3 different times for same problem.of my lord help them, give them a tongue to speak up truth or don’t lie at beginning. More

by HEM_NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gramigna
Nov 29, 2021 -

Matt Burne Honda responded

Hi, Thank you for bringing this to our attention. We'll be sure to share your review with management. We apologize for your experience with our service department.

November 26, 2021

Dealer did not communicate, I had to repeatedly call for updates. I was then provided dishonest estimates by Morgan, who along with being dishonest has very poor customer relation skills. I was told my repa More

by jmpstein
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Matt Burne Honda responded

Hi, Thank you for bringing this to our attention. We'll be sure to share your review with management. We apologize for your experience with our service department.

November 25, 2021

I am always happy with the service I get on my Accord at Burne Honda. More

by SBLAMPARTER
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 26, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad our service team was able to get your vehicle back on the road! Hope to see you again!

November 24, 2021

I always feel my car is well taken care of at Matt Burne Honda. They check everything over and make suggestions if something could use attention, but are not pushy about it. More

by DBogert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 24, 2021 -

Matt Burne Honda responded

Hi, Thanks for reviewing us! We're happy to hear our service department was able to get you and your vehicle back on the road. Hope to see you again!

November 24, 2021

They took my car for service and it was done in less than an hour. More

by rm.merone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haggerty
Nov 24, 2021 -

Matt Burne Honda responded

Hi, Thanks for reviewing us! We're happy to hear our service department was able to get you and your vehicle back on the road. Hope to see you again!

November 24, 2021

The service was phenomenal.The customer care was excellent! Will recommend everyone! Can’t wait to go back More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley, Mike Gramigna
Nov 26, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad our service team was able to get your vehicle back on the road! Hope to see you again!

November 23, 2021

Excellent service!Always done at tune requested and does t push extra services at all More

by S109SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Matt Burne Honda responded

Hi, Thanks for reviewing us! We're happy to hear our service department was able to get you and your vehicle back on the road. Hope to see you again!

November 22, 2021

Excellent service, Had snow tires installed and an oil change. The service was done promptly and affordably. Thanks! More

by Dr TaraMcgraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 22, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad our service team was able to get your vehicle back on the road! Hope to see you again!

November 19, 2021

Great service and very customer service oriented . Will be going back for all services needed More

by DARNOLD62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad our service team was able to get your vehicle back on the road! Hope to see you again!

November 19, 2021

Had an appointment for repair. They said an hour and took an hour! Good job! More

by JCOGFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 22, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad our service team was able to get your vehicle back on the road! Hope to see you again!

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