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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,945 Reviews

2,946 Reviews of Matt Burne Honda - Service Center

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October 13, 2021

My crv would not start. Triple A jumped it. I immediately drove it to the Honda dealership. Within an hour I was back in the road with a new battery. Great service department!!! More

by Betsyb2629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 12, 2021

My first time using Matt Burne Honda. I had a truck that needed to get back on the road after sitting for two years. Mike in service was fantastic. He did not have any appointments when I called in early Ju More

by fjcrew64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike!
Oct 12, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team were able to help get your vehicle issues resolved. Hope to see you again!

October 12, 2021

This service center is excellent. Everyone of the staff is helpful, kind, respectful and courteous! More

by SHARNEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 12, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 11, 2021

Matt Burne Honda was a pleasure to deal with. They were both fast and effective. More

by CEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 11, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 11, 2021

I’m very satisfied with the service they were able to take care of my vehicle the same day by replacing a new tire. I had a flat tire driving the highway. More

by ER.STEPHANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 09, 2021

Matt Burne Honda is the only dealer I willGo to to Matt Burne Honda is the only dealer I will Go to to purchase a vehicle or have my car serviced. Top rate employees and service! More

by nanine01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna, Cynthia Thomas
Oct 11, 2021 -

Matt Burne Honda responded

Hi, Thank you for leaving us a review and for your continued loyalty! We appreciate it more than you know. Hope to see you again!

October 08, 2021

I was provided with excellent service and the associates were very courteous and knowledgeable. I did not have to wait very and associate explained in detail all that had serviced on the car. More

by EG18504BERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 08, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 07, 2021

Burne Honda Service was great. My vehicle was ready on Burne Honda Service was great. My vehicle was ready on time. Highly recommend this dealership. More

by JOFO40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 07, 2021

Great service! Appointment was easy to schedule and I was in and out in 45 minutes! More

by JTALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 07, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road. Hope to see you again!

October 07, 2021

Was very upset, called over 3 weeks ago to make an appointment got an appointment for Friday 10/1 @ 8 am (perfectly fine) took my car and dropped it off for 730 because I start work at 8.got a call no More

by Jward089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if name
Oct 08, 2021 -

Matt Burne Honda responded

Hi, We're sorry you had this experience with us and that there was some miscommunication amongst the staff. We're happy to hear we still were able to get your vehicle serviced and back on the road. We will look into the miscommunication regarding your appointment.

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