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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,980 Reviews

2,980 Reviews of Matt Burne Honda - Service Center

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March 27, 2025

Am thankful that Honda Service team knows how to service Hondas. I trust them with my car. More

by GRAKLS894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Am not sure of names, but they were polite and helpful.
March 27, 2025

Service department opening at 8 is unacceptable. No transport or loaner for those of us who work. I'm not impressed and disappointed More

by jbechtel0110
Recommend Dealer
No
March 27, 2025

Tom Richardson came to my house and got the car started so, that I could get the car to your service center and repaired. More

by Richard Marinucci
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

We appreciate how fast the service department was with resolving the issue on our CR-V and keeping in contact with us. More

by Mefabbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
March 26, 2025

The customer service was excellent from the individual who answered the phone and assisted with scheduling an appointment to the person who works in the service department to Kassandra at the payment desk More

by faniabfaniab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassandra
March 26, 2025

From the moment I walked into the service department, I was greeted by a very friendly and welcoming staff. My service advisor. Kassandra was incredibly kind, professional, and very communicative with me. More

by Roni16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Monteagudo
March 25, 2025

Always perfect service. No upsell and jobs get done. Always on time and ready when promised More

by BOLSAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Easy to make an appointment. Staff is very friendly. Work was completed in estimated timeframe More

by TTELEEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great service Issues with getting a live person to answer the phone Service agent needs to be live response More

by Mfarrell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

This dealership provides excellent customer service. Everyone is very courteous and friendly. We had service done our vehicle before we turned it back in. We have now purchased our 3rd vehicle thru Matt More

by SonyaD02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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