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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,944 Reviews

2,944 Reviews of Matt Burne Honda - Service Center

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September 14, 2021

Professional courteous and they get the job done. Their service is always the same GREAT More

by MURPH3252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 14, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review! We appreciate your business more than you know and are glad to hear our team has been able to help you with your vehicle. We hope to see you again in the future!

September 14, 2021

Very prompt and courteous service. Car was ready as promised. Very friendly and accomadating staff. More

by jjhilife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 14, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for reviewing us! We're so glad to hear our service department was able to get your vehicle back on the road quickly. Hope to see you again in the future!

September 13, 2021

It took a really long time to get the oil change and inspection. (About 7 hours). But I was told the emisssions machine wasn’t acting appropriately and that was the reason. More

by TOMMYHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 14, 2021 -

Matt Burne Honda responded

Hi! Thanks for leaving us a review! We apologize about our emissions machine delaying your services but we're happy to hear your vehicle is back on the road. We hope to see you again in the future!

September 09, 2021

Dependable, reliable service. Wile i would not classify it as friendly, the dealer accomplished the needed service in a reasonable amount of time. I am relatively pleased with the services offered. More

by jrdevalve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 14, 2021 -

Matt Burne Honda responded

Hi! Thanks for leaving us a review! We're glad our service department was able to get your vehicle serviced and back on the road. We hope to see you again in the future!

September 08, 2021

Good Service but still having problems with my AC unit I would have to bring it back so we can find out what’s the problem More

by anthonygarcia1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 08, 2021 -

Matt Burne Honda responded

Hi Anthony! Thanks for leaving us a review! Contact our service department so we can get you an appointment to have your vehicle looked at again.

September 08, 2021

I always get very good and reliable service that I can trust at Burne Honda. The staff are very courteous and professional. I would not take my car to any place else More

by GINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Matt Burne Honda responded

Hi Ginger! Thanks for leaving us a review! We're so glad to hear our service team was able to get your vehicle serviced and back on the road for you. Hope to see you again in the future!

September 08, 2021

Service department is superb in dealing with any problems. Manager will even help on the phone if necessary. Service is the one reason we always buy Honda’s. More

by ddarmofal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 08, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review! We appreciate your loyalty more than you know. So happy to hear we were able to get your vehicle serviced and back on the road for you. As always, let us know if you need anything in the future!

September 06, 2021

Always a pleasure to have my car serviced there. Very professional and helpful. The waiting area is always clean. I have only had my car serviced there More

by KATHYTSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Sep 08, 2021 -

Matt Burne Honda responded

Hi Kathy, Thanks for leaving us a review and being such a loyal customer! Happy to hear you had a great experience with us. Hope to see you again in the future!

September 06, 2021

Pleasant, prompt service. Always! Service was completed more quickly than initially mentioned. Able to include a lube and oil change as part of the visit. I will continue to use and recommend Burne Honda More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 08, 2021 -

Matt Burne Honda responded

Hi Susan, Thanks for leaving us a review and continuing to be such a loyal customer! Happy to hear we were able to get your vehicle back on the road quickly. Hope to see you again in the future!

September 04, 2021

JACK AND EGON ARE ALWAYS CUSTOMER FRIENDLY AND ASSURE YOUR HONDA WILL BE SERVICED FAIRLY AND SAFELY. ALWAYS ACCOMODATING. FAIR PRICING AND POAITVE EXPERIENCES.ALWAYS More

by LISAMWHITE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 08, 2021 -

Matt Burne Honda responded

Hi Lisa, Thanks for leaving us a review and being such a loyal customer! We're so glad Jack and Egon were able to help you with your vehicle. Hope to see you again in the future!

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