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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,933 Reviews

2,933 Reviews of Matt Burne Honda - Service Center

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August 12, 2021

As always the service was wonderful. I went in for an oil change and alerted them to a sound coming from my driver side tire. They took the time to observe the issue. The technician then took a photo to help More

by MAGGI1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate you!

August 12, 2021

Professional service. There was an error with my scheduled appointment. They corrected it without issue. The service I received was top notch. I would highly recommend the service department. More

by lori.phil71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Matt Burne Honda responded

Thanks for the recommendation!

August 11, 2021

Matt Burne Honda has always taking care of my car they do a good job and it’s timely never had a problem making an appointment and I never waited too long to have the work done I would recommend them for me More

by jfbucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the recommendation!

August 10, 2021

Service department was courteous and professional waiting area was clean. My work was completed in a timely manner. I would recommend this dealership to anybody. More

by unionjoe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the recommendation!

August 09, 2021

Always professional and courteous. Ready on time. Hope to always get my vehicles from Matt Burne Honda. Service and sales staff are the best around! More

by CATHYDELPRETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much...we appreciate you!

August 09, 2021

I traveled to PA from SC when my oil percentage dropped to 15%. By the time I got to Bernie Honda the % dropped to 5. Egon and staff, who were pleasant, prompt and courteous, not only changed the oil but a More

by Bleggat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help! Thanks for taking the time to leave a review!

August 07, 2021

My car is a 2019 Honda CR-V, I bought it new, only has 5200 miles on it so far, so good. You could say it belongs to a little old lady who doesn't go very far. No complaints on any part of Matt Burne Hon More

by LAKOTA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

August 07, 2021

Had my 2018 Honda CRV/Touring model inspected and new tires put on it. The date was Thursday, August 5. Service went well and was I was real happy they are still honoring Covid19 protocols at this dealer More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Aug 30, 2021 -

Matt Burne Honda responded

The "Four Horseman of Honda" appreciate the kind words!

August 06, 2021

I wish they went over the cost of the service they were doing. I wasn’t expecting such a large bill for the service provided (30k service). Also, 30k service and inspection took over 3 hours. Seemed long More

by PGEORGETTI71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the feedback. We apologize for the lack of communication.

August 06, 2021

Always fast, efficient, and helpful. Always done in a timely manner and they explain exactly what they have done when servicing your car or any other issues you many have. More

by AMANDA.LEE4859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

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