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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,926 Reviews

2,926 Reviews of Matt Burne Honda - Service Center

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July 26, 2021

Service Dept was great. Had an intermittent problem with noise canceling unit that they couldn’t duplicate. Looked up TSB and then ordered part. Greatly exceeded my expectations. Thanks More

by cliffmj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

So glad to hear that your expectations were exceeded!

July 23, 2021

Just had my 2018 Civic come up with an OIL LIFE dash light. Sure enough it was due. Only had minimum time to get it done. Called Egon who had me in within two days for quick change. When I left, I no More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help! Thanks for taking the time to leave a review!

July 23, 2021

I always have a great experience at Burne Honda! Everyone is pleasant and follow through is good. I would recommend them to all friends and family. More

by VICTORIA.H.CASTELLANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for the recommendation!

July 22, 2021

Everyone at Burne is helpful and cheerful, and they make an effort to accommodate your time schedules for appointments and keep you up to date with service More

by KJMCHILI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for taking the time to leave a review!

July 21, 2021

Customer service was excellent. They made sure my paperwork was the correct. Very understanding and helpful. Service repair on time. We did not have to wait long More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 21, 2021

Professional service with a smile!! Asked if I needed a ride home and offered me one. Took my car in at 9 and called that it was ready at 12:30 before expected. Went over everything that was done!! I could More

by STARR419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna, Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for taking the time to leave a review!

July 20, 2021

Helped get in & out quick. Service was a bit pricey, but worth it to have your team install than see one one else. Eric is the best More

by Kbird5_41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 20, 2021

Prompt and reliable. Explained very clearly all work to be completed. Priced matched original quote. Repair appears to be done correctly as issue has been resolved. More

by Osbornespecialties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 19, 2021

Thank you Mike. Walked me thru getting my car, dead battery, jumped and getting the car in for service. Everyone in the service department was helpful. More

by PASULLA3
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help!

July 19, 2021

I was very pleased with your service. My wife’s car was serviced in a timely fashion. Michael Gramigna is a great man and a wonderful asset for the company. More

by PTevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

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