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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,981 Reviews

2,981 Reviews of Matt Burne Honda - Service Center

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August 18, 2021

Very professional, very fast service, very knowledgeable. They treat customers as friends and are very pleasant to talk too and they go the extra mile to make very right. More

by WE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Matt Burne Honda responded

Thank you!

August 17, 2021

Fast, quality service and quick turnaround - they were able to accommodate my request for a Saturday appointment due to my work schedule. Thanks for Everything More

by JEZIOBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Sep 01, 2021 -

Matt Burne Honda responded

Thank you!

August 17, 2021

Had my 2017 Honda CRV/Touring Model serviced on 8-16-2021. Mike Gramigna of the Service/Parts Department, a very knowledgeable computer person and one of the "Four Horsemen of Burne Honda," did ou More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walsh, which is the only salesman we always deal with., Jack Munley, Mike Gramigna
Sep 01, 2021 -

Matt Burne Honda responded

Thanks for your continued loyalty!

August 16, 2021

reliable and more efficient than motorworld...I was seen in a short Amount of time. The work corrected was completed in a timely manner. I would reccomend their services. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 01, 2021 -

Matt Burne Honda responded

Thank you for the recommendation!

August 14, 2021

They were very courteous and prompt, did not have to wait to be helped and work was finished in the time I expected. Thank you More

by BJMGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Matt Burne Honda responded

Thank you!

August 13, 2021

I had to go in with no appointment.. And they were great told me to sit down would look at my car. Was a pleasure working with them. They all are so nice!! More

by GOOFYSHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 01, 2021 -

Matt Burne Honda responded

We're so glad you had a great experience in our service department! Thanks for taking the time to leave a review!

August 12, 2021

Professional service. There was an error with my scheduled appointment. They corrected it without issue. The service I received was top notch. I would highly recommend the service department. More

by lori.phil71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Matt Burne Honda responded

Thanks for the recommendation!

August 12, 2021

As always the service was wonderful. I went in for an oil change and alerted them to a sound coming from my driver side tire. They took the time to observe the issue. The technician then took a photo to help More

by MAGGI1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate you!

August 12, 2021

Egon was very friendly and great to talk to. My vehicle needed an inspection and it was done in a decent amount of time. Friendly staff and great service. More

by ORGANIST0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Matt Burne Honda responded

Thank you!

August 12, 2021

Egon was great like always super friendly and ready to assist with anything I look forward to seeing his face and dealing with him every time I go there More

by RYAN302011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

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