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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,933 Reviews

2,933 Reviews of Matt Burne Honda - Service Center

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July 16, 2021

Awesome reception, friendly staff, great service, quality parts and at the right price. Locally convenient for all my service needs. Skilled and trained Honda technicians More

by YACKOBOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!!

July 15, 2021

Clean waiting room and courteous workers. I like that I wasn’t talked into getting more things done than I wanted. On the level with everything. More

by djohn1942
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 15, 2021

Excellent service and professionalism, it has been our dealership for many years and we plan on staying with them for years to come when buying in the future More

by FRANK.COVIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much for your loyalty...we appreciate you!

July 15, 2021

Egon was very prompt and very helpful In getting me back into my vehicle as soon as he possibly could and was able to avoid getting a rental. More

by TKROMKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 15, 2021

Rude employees. When I made the appointment it was suppose to be for programming my key and I would also pick up my seat skin. They said the appointment was only for picking up the skin and made me re More

by jessyrifflard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

We are sorry to hear that you had an unpleasant experience in our service department. Thank you for the feedback.

July 15, 2021

I like dealing with Byrne Honda. When I call for an appointment I am never rushed. When the car is done service explains every thing they did. Good job More

by JLIPINSKI1761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Jack Munley, Mike Gramigna
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 15, 2021

The Service department is outstanding. Not only is the car always done right but there are always paper floor mats in car to protect the regular floor mats. Service department is very friendly, profession More

by Cavman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 14, 2021

Everything was great 18 month check just took longer and cost more than expected being it is s a new car but everyone was very nice and thorough More

by SMAVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the feedback!

July 14, 2021

I am pleased to report that my experience in dealing with Burne Honda was positive. Egon, along with Jamie Henderson are exceptional representatives of your organization. More

by purell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

We're so glad you had a positive experience at Matt Burne Honda!

July 14, 2021

Always prompt and pleasant staff. Good service without a " hard sell" which I hate. Wish they were closer to my home for greater convenience. 15 miles is a lot for me to drive. More

by skyle316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

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