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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,933 Reviews

2,933 Reviews of Matt Burne Honda - Service Center

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July 13, 2021

The Service Department was very accommodating as we dropped in out of the blue with our electrical problem and they slotted us in and resolved our issue in less than 2 hours. More

by Sakostea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback!

July 13, 2021

Courteous and helpful, they were able to fit me into a Saturday afternoon, with minimal staffing, and ensured my car was taken care of in a timely manner. More

by BRIANJARRELL42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!!

July 13, 2021

I have confidence in the service work that is done on my vehicle. The personnel are also always professional and friendly. Overall good atmosphere and experience. More

by DIANE.ORLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

We appreciate your confidence in us!

July 13, 2021

Always pleasant and thorough and they keep me informed throughoutthe service. I will continue to drive to Scranton for service on my Hrv in the future More

by DENR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 13, 2021

The service department is always friendly, kind, helpful, and courteous. I have been a customer for many years. They always make me feel comfortable and welcome. More

by KAYSO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate you!

July 13, 2021

Great service great people car was done sooner than expected . They are a smaller dealership make you feel like you matter. If you need a car truck SUV they are the place to be. More

by Tomga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!!

July 13, 2021

We were driving from the Adirondacks in NY in heavy rain when the car started missing and losing power. The car was towed to Burne Honda on Monday morning, they made the repairs in an hour and we were on ou More

by eric_toatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help!!

July 12, 2021

They greet me by name and that’s unusual these days. I just had an oil change and tire rotation and it was done quickly. More

by Reeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for the positive feedback!

July 12, 2021

These guys are the best to work with. Great communication, great service and always very helpful when explaining what is happening during the whole process. More

by ERNIE.SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 09, 2021

Great service dept Friendly and knowledgeable. Always go out of there way to meet your need. Unlike other dealers I never feel pressured into getting something More

by FOTO1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

We're glad you enjoy our no pressure atmosphere!

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