Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,943 Reviews

2,943 Reviews of Matt Burne Honda - Service Center

Sort by
July 08, 2021

Competent , knowledgeable and courteous staff. very Competent , knowledgeable and courteous staff. very professional. I’ve never had a problem at Burne Honda. I always recommend to family and friend More

by LUANN.MANNING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much for your recommendation!

July 08, 2021

Sales and service department are terrific. Always a great experience the service department is exceptional. Never had any problems and the wait is short. Great. More

by CAROL.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much for your loyalty...we appreciate you!

July 07, 2021

As usual, the gentlemen at the service center were friendly. Egan, as usual, was extremely friendly and took the time to say hello and make you feel comfortable. More

by JSMCDARBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for the positive feedback!

July 07, 2021

The service department and all the staff know how to treat and take care of their customers well. Very friendly, knowledgeable and efficient. Matt Burne is the best place to buy and service your Honda More

by VINTMXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jul 07, 2021 -

Matt Burne Honda responded

Thank you for trusting Matt Burne Honda with your vehicle needs. We're glad you had a friendly and efficient service appointment. Safe travels!

July 06, 2021

Excellent customer service by friendly knowledgeable staff. Service was done in a reasonable amount of time not a long wait. Waiting area was clean and comfortable. More

by MRSME06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jul 07, 2021 -

Matt Burne Honda responded

We're pleased you had a timely and comfortable service visit at Matt Burne Honda! Thank you for the positive feedback and we look forward to your next visit.

July 05, 2021

Been with Burne for 20 years. EXCELLENT all around Been with Burne for 20 years. EXCELLENT all around service! More

by WESTSIDESCIENCEGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much for your loyalty...we appreciate you!

July 01, 2021

The service people were very kind and professional. I was very pleased. More

by Vgentile23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
July 01, 2021

Egon & his staff are friendly, knowledgeable & very efficient isn’t. More

by psuzs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Always accommodating! Pleasant and efficient service. Explained what was done. More

by TOUCHSTONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Scheduled service no paperwork was ready when I arrived had to be put in the computer More

by MUSYTGANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
144
...