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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,986 Reviews

2,986 Reviews of Matt Burne Honda - Service Center

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July 14, 2021

Everything was great 18 month check just took longer and cost more than expected being it is s a new car but everyone was very nice and thorough More

by SMAVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the feedback!

July 14, 2021

Always prompt and pleasant staff. Good service without a " hard sell" which I hate. Wish they were closer to my home for greater convenience. 15 miles is a lot for me to drive. More

by skyle316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 14, 2021

I am pleased to report that my experience in dealing with Burne Honda was positive. Egon, along with Jamie Henderson are exceptional representatives of your organization. More

by purell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

We're so glad you had a positive experience at Matt Burne Honda!

July 13, 2021

The Service Department was very accommodating as we dropped in out of the blue with our electrical problem and they slotted us in and resolved our issue in less than 2 hours. More

by Sakostea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback!

July 13, 2021

Great service great people car was done sooner than expected . They are a smaller dealership make you feel like you matter. If you need a car truck SUV they are the place to be. More

by Tomga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!!

July 13, 2021

Always pleasant and thorough and they keep me informed throughoutthe service. I will continue to drive to Scranton for service on my Hrv in the future More

by DENR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 13, 2021

The service department is always friendly, kind, helpful, and courteous. I have been a customer for many years. They always make me feel comfortable and welcome. More

by KAYSO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate you!

July 13, 2021

Courteous and helpful, they were able to fit me into a Saturday afternoon, with minimal staffing, and ensured my car was taken care of in a timely manner. More

by BRIANJARRELL42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!!

July 13, 2021

I have confidence in the service work that is done on my vehicle. The personnel are also always professional and friendly. Overall good atmosphere and experience. More

by DIANE.ORLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

We appreciate your confidence in us!

July 13, 2021

We were driving from the Adirondacks in NY in heavy rain when the car started missing and losing power. The car was towed to Burne Honda on Monday morning, they made the repairs in an hour and we were on ou More

by eric_toatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help!!

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