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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,951 Reviews

2,951 Reviews of Matt Burne Honda - Service Center

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June 07, 2021

Service was great. Done in a timely manner. Service people very courteous. Everything was taken care of that needed to be done. very very satisfied More

by nicugoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback for Matt Burne Honda. We're pleased the service team provided a great experience and everything was done to your satisfaction! Come see us again.

June 07, 2021

Door lock part needed to be ordered on 6/1 when I was in for service. Called today 6/7 and was informed that the part was never ordered! As a result, i have to wait 3+ more days for part to come in and as More

by MBETHSAVON
Recommend Dealer
No
Employees Worked With
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Only waited 1 hour, 50 minutes. I do not have an employee name. All seemed very concerned to get customers thru fast as possible. Thank you More

by SUSANHINTZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 08, 2021 -

Matt Burne Honda responded

Thanks for the review for Matt Burne Honda service. We're glad you had a positive experience! Come see us again.

June 04, 2021

Friendly staff and good service in short span of time. Appreciate it ! They were quick to understand the problem and answer my queries and obviously fix it. More

by Subhan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Matt Burne Honda responded

We're glad the Matt Burne service team got you in, out and back on the road! Thanks for the 5-star review. Safe travels!

June 04, 2021

Excellent customer service. Courteous & friendly . Would highly recommend this dealership. xxxxxxxx. xxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxx.;xxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.xxx.x.. More

by MOLLY9951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
June 04, 2021

They helped me out by replacing my serpentine belt and car sounds great again, they did it fast too. All round good service and quality work. More

by Jpbendowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Jun 08, 2021 -

Matt Burne Honda responded

We're happy to hear your service appointment was handled quickly and to your satisfaction. Thanks for the positive feedback for Matt Burne Honda and we look forward to your next visit!

June 03, 2021

This is our third Honda from Burne. We've been happy with the sales and service which is the reason for being return customers.Pleasant employees. More

by Carol925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Malski in the Service Department., Jack Munley
Jun 03, 2021 -

Matt Burne Honda responded

Thank you for trusting Matt Burne Honda with your vehicle needs all these years! We're thrilled you consistently have pleasant experiences. We are excited to see you again!

June 02, 2021

Service very good.Service very good.Service very Service very good. Service very good. Service very good. Service very good. Service very good. Service very good. Service very good. Service ve More

by ROBERT.GENTILEZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
June 02, 2021

I took my car in at my convenience and it was ready earlier than expected. Thank you! And they came in the shuttle to collect me - again - at my convenience. Too often these days the customer has to w More

by michellehahne13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 03, 2021 -

Matt Burne Honda responded

We're happy you had a convenient service appointment at Matt Burne Honda! Thanks for the 5-star review. Safe travels!

June 02, 2021

Efficient and friendly. Car ready when promised. Easy in and out when I picked up my car. Work completed was explained when I picked up my car More

by PGERRITY2191
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 03, 2021 -

Matt Burne Honda responded

We're pleased you had an easy and efficient service appointment at Matt Burne Honda! Thanks for the 5-star review and we look forward to your next visit.

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