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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,953 Reviews

2,953 Reviews of Matt Burne Honda - Service Center

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May 26, 2021

Everyone was friendly. I had an easy drop off. Received a call when ready. The pick up was easy with less than 5 minutes. No worries More

by KMH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're pleased you had an easy, no-worry service appointment at Matt Burne Honda! Thanks for the review and enjoy the road.

May 26, 2021

I had a 10 o'clock appointment and they took the car in on time. Tire replacement, very happy with the work that was done.. very reasonable also. Thanks. More

by jcinscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're happy that you were happy with your prompt service appointment at Matt Burne Honda! Thanks for your 5-star review and safe travels.

May 25, 2021

They always make me feel like family and always explain everything to me so that I understand. Joe, the shuttle driver is awesome too! He always makes me laugh! More

by JAYDEBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're glad to have you in the Matt Burne Honda family and we agree, Joe is awesome! Thanks for your loyalty and enjoy the road.

May 25, 2021

I’ve been servicing my vehicles here for as long as I have owned Honda’s!!! Excellent customer service and Repairs and servicing on my vehicles. I would highly recommend Matt Burne Honda for your Vehic More

by Janet Gumble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Palmer, Jack Munley
May 27, 2021 -

Matt Burne Honda responded

Thank you for your loyalty to Matt Burne Honda! We're glad you consistently have excellent service appointments and we'll be happy to assist anyone you send our way.

May 25, 2021

Great service everyone was friendly. I came in to have the recall for the airbag taken care of and they went above and beyond it was great! More

by Muir46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service team went above and beyond! Thanks for the 5-star review. Safe travels.

May 25, 2021

First time I had to use them for service. The problem I had was and handled by service department promptly and courteously by both them and salesman that sold us the vehicle. More

by Bamm0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Matt Burne Honda responded

We're thrilled you had a prompt and courteous first time visit! Thank you for your positive feedback for Matt Burne Honda service. We look forward to working with you in the future!

May 24, 2021

I am always happy to get my car serviced at Matt Burne Honda. The service managers are polite and efficient. The work is done quickly and accurately. More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Matt Burne Honda responded

We're happy you get your car serviced at Matt Burne Honda and your appointments are quick and efficient! Thanks for the positive feedback. Enjoy the road!

May 22, 2021

Wouldn't bring my car for service anywhere else in Northeast PA. Easy in and out and fair pricing! Friendly and honest folks who remember you. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 25, 2021 -

Matt Burne Honda responded

Thank you for returning to Matt Burne Honda service! We're glad you have easy and friendly appointments and we look forward to your next visit.

May 20, 2021

Everyone was very nice. My appointment was much longer then originally anticipated but they were trying to save me another trip to the service department More

by BARBMAC1222
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 25, 2021 -

Matt Burne Honda responded

Thank you for the 5-star review for Matt Burne Honda! We're sorry your appointment was longer than expected but, glad the service team saved you another trip. Safe travels!

May 20, 2021

Great service dept. Was able to complete multiple service needs. Can't say enough good words about their excellent ability to accommodate my transportation changes More

by SIMBASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 20, 2021 -

Matt Burne Honda responded

Thank you for your praise for the Matt Burne Honda service department! We're pleased you had a great visit and we look forward to your next one.

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