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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,953 Reviews

2,953 Reviews of Matt Burne Honda - Service Center

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May 19, 2021

Great service, explained the process needed in layman terms. Have been going to the service department for years and they always do an excellent job with my vehicles. More

by Donna F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Matt Burne Honda responded

We're thrilled you consistently have great service appointments at Matt Burne Honda. Thank you for your loyalty and safe travels!

May 18, 2021

Morgan pointed out I was due for an oil change. Saved me a trip in. Really appreciate the great service given. Thumps up to Burne. More

by THEVERVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 18, 2021 -

Matt Burne Honda responded

We're happy Morgan Green saved you a trip and the Matt Burne Honda service team delivered a great experience! Thanks for the thumps-up. Safe travels!

May 18, 2021

Was in and out in a timely fashion as promised. The software recall was rectified without any problems and it was a pleasure dealing with Egon in the service department More

by JAMESDCPD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Matt Burne Honda responded

We're pleased Egon Berardinelli and the Matt Burne Honda service team got you in and out quickly. Thanks for the 5-star review and we look forward to your next visit!

May 18, 2021

Excellent Dealership and service center. Service department treats your car like it's theirs! I will not consider taking any of our Hondas to any other automotive service center but Burne Honda in More

by EHC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Matt Burne Honda responded

Thanks for your positive feedback for Matt Burne Honda! We're glad you have excellent service appointments and we are excited to see you again.

May 17, 2021

It was another terrific experience getting my car serviced at Matt Burne Honda. From start to finish they took care of me with the utmost professionalism and respect. More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 18, 2021 -

Matt Burne Honda responded

We're glad you had another terrific experience at Matt Burne Honda service! Thank you for your loyalty and we look forward to your next visit.

May 17, 2021

Service is great. The guys are always helpful and make arrangements to get me to work! I have been going to Honda for years and they are always very respectful, answer questions, and help me out. I take m More

by GGIRLS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 18, 2021 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda service department! We're glad you found our staff respectful and honest. We look forward to assisting you with any future needs.

May 15, 2021

Excellent service all the time !!! Everyone is amazing there they all say hello to you even if they aren’t waiting on you !! Quick in and out !! Went for an oil change was out under an hour ! Clean waiti More

by Atkins2613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 18, 2021 -

Matt Burne Honda responded

We're thrilled you consistently have excellent service appointments at Matt Burne Honda!! Thanks for the positive review! We are excited to see you again!!

May 20, 2021 -

Atkins2613 responded

Thank you ! It makes everything so much better knowing how much excellent customer service you provide ,, see you soon !!!!

May 14, 2021

Quick and genuinely friendly service. I got a key replacement from them, and had a seamless experience. I will absolutely use them again in the future More

by frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 18, 2021 -

Matt Burne Honda responded

Thank you for your 5-star review for the Matt Burne Honda service team! We're pleased you had a quick and friendly appointment and we look forward to your next visit.

May 14, 2021

full servicing was done quickly and competently. I was received with paper work ready. While I expected at least a two hour wait I was out of there in much less. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
May 18, 2021 -

Matt Burne Honda responded

We're happy the Matt Burne Honda service team provided you with a positive experience. Safe travels!

May 13, 2021

My service was excellent from parts ordered to making payment. Excellent customer service and staff pleasant. Jason assistance with parts. Hecwas able to expedite because of safety. He followed up an More

by JAGPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
May 18, 2021 -

Matt Burne Honda responded

Thank you for your positive feedback for Jason Rodney and the Matt Burne Honda parts department. We're pleased they provided an excellent experience and got you safely back on the road. Enjoy every mile!

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