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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,986 Reviews

2,986 Reviews of Matt Burne Honda - Service Center

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May 26, 2021

Everyone was friendly. I had an easy drop off. Received a call when ready. The pick up was easy with less than 5 minutes. No worries More

by KMH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're pleased you had an easy, no-worry service appointment at Matt Burne Honda! Thanks for the review and enjoy the road.

May 26, 2021

Burne Honda service team is always kind, courteous and helpful! The service department is excellent and speedy! I can’t wait for the coffee and donuts to start up again!!!!! More

by EMBLEWITT1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're glad the Matt Burne Honda team did a fantastic job in providing an excellent service experience! Thanks for your 5-star review and hopefully the coffee and donuts will make a return soon.

May 28, 2021 -

EMBLEWITT1024 responded

Glad to hear about the coffee and donuts!! I’m further hoping that your loaners will be available post-Covid by June 14. I’m bringing my CRV in for a recall for the whole day and cannot use my husbands car. I could wear a mask and gloves. Plus, I’m vaccinated and am Facebook friends with Brian. 🤞👍🙏

May 26, 2021

I had a 10 o'clock appointment and they took the car in on time. Tire replacement, very happy with the work that was done.. very reasonable also. Thanks. More

by jcinscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're happy that you were happy with your prompt service appointment at Matt Burne Honda! Thanks for your 5-star review and safe travels.

May 26, 2021

I was there for my first oil change and got my tires rotated I will be back for my services. Thanks for the free oil change! More

by DHTB0412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2021 -

Matt Burne Honda responded

Thanks for visiting Matt Burne Honda for your first service appointment and we look forward to your next visit!

May 26, 2021

I have a 2007 Honda Accord and have had all the work done on this vehicle at Matt Burne Honda. Great Service from Egon. I would recommend Matt Burne Honda to everyone. More

by agibbs1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Matt Burne Honda responded

Thank you for trusting Matt Burne Honda all these years with your Accord! We're glad Egon Berardinelli and the team consistently provide great service experiences and we look forward to assisting everyone you send our way.

May 25, 2021

They always make me feel like family and always explain everything to me so that I understand. Joe, the shuttle driver is awesome too! He always makes me laugh! More

by JAYDEBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 27, 2021 -

Matt Burne Honda responded

We're glad to have you in the Matt Burne Honda family and we agree, Joe is awesome! Thanks for your loyalty and enjoy the road.

May 25, 2021

I’ve been servicing my vehicles here for as long as I have owned Honda’s!!! Excellent customer service and Repairs and servicing on my vehicles. I would highly recommend Matt Burne Honda for your Vehic More

by Janet Gumble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Palmer, Jack Munley
May 27, 2021 -

Matt Burne Honda responded

Thank you for your loyalty to Matt Burne Honda! We're glad you consistently have excellent service appointments and we'll be happy to assist anyone you send our way.

May 25, 2021

Great service everyone was friendly. I came in to have the recall for the airbag taken care of and they went above and beyond it was great! More

by Muir46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service team went above and beyond! Thanks for the 5-star review. Safe travels.

May 25, 2021

First time I had to use them for service. The problem I had was and handled by service department promptly and courteously by both them and salesman that sold us the vehicle. More

by Bamm0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Matt Burne Honda responded

We're thrilled you had a prompt and courteous first time visit! Thank you for your positive feedback for Matt Burne Honda service. We look forward to working with you in the future!

May 24, 2021

I am always happy to get my car serviced at Matt Burne Honda. The service managers are polite and efficient. The work is done quickly and accurately. More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Matt Burne Honda responded

We're happy you get your car serviced at Matt Burne Honda and your appointments are quick and efficient! Thanks for the positive feedback. Enjoy the road!

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