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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,954 Reviews

2,954 Reviews of Matt Burne Honda - Service Center

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April 30, 2021

I always get good service at Matt Burne Honda. They are the best in the area! I asked for just an oil change and tire rotation. The went above service by topping oil all fluids and checking my tire pressur More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
May 04, 2021 -

Matt Burne Honda responded

We're glad the service team at Matt Burne Honda went above and beyond during your most recent appointment! Thanks for your loyalty and we look forward to your next visit.

April 29, 2021

Professional service in all aspects of service performed by Matte Byrne team. Expected clearly what needs to be done and what can wait until next visit. Thanks More

by TOMPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Apr 30, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback for Matt Burne Honda service! We're pleased your visit was professional and to your satisfaction. Safe travels!

April 29, 2021

Service team is always friendly and fairly priced. I actually look forward to taking my car in for service because it is such a pleasant experience and I know the work will be done right. More

by NOLI12371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Apr 30, 2021 -

Matt Burne Honda responded

We're glad you always have pleasant experiences at Matt Burne Honda service. Thank you for your high praise and we are excited for your next visit!

April 28, 2021

Great service as always and very accommodating! Everyone gave me all the information I needed, we’re great people to deal with, and we’re overall great! More

by michael.kranick.17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 29, 2021 -

Matt Burne Honda responded

We're pleased you always have great service appointments at Matt Burne Honda! Thanks for the 5-star review. Safe travels!

April 28, 2021

Honda had an incorrect phone # which delayed me getting my vehicles. Manager apologized for miscommunication with keys and didn't charge for all services. Pleasant employees. More

by Cawh829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 29, 2021 -

Matt Burne Honda responded

We're very sorry your Matt Burne Honda service appointment wasn't perfect due to a miscommunication but, glad the end result was satisfactory. Thank you for your feedback and we look forward to your next visit!

April 28, 2021

Service dept is excellent! Especially Egon! Have been going to Burne Honda for over 10 years ! Mostly because I know service dept is gear with Egon More

by JULECARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Matt Burne Honda responded

Thank you for your kind words for Egon Berardinelli and the Matt Burne Honda service department! We're thrilled you consistently have excellent visits and look forward to the next 10 years.

April 27, 2021

Matt Burne Honda inspected my 2012 Honda Civic and determined I needed a new transmission. They ordered a transmission with low miles and let me know when it arrived a week later. They replaced the tr More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Matt Burne Honda responded

We're glad an unpleasant routine visit to Matt Burne Honda service ended with a great result! Thank you for providing feedback and we look forward to assisting you with any future needs.

April 27, 2021

Friendly staff at Matt Burne Honda. They are quick with service and fix the vehicle properly. If anyone needs service on a Honda, Matt Burne is suggested. More

by LAKTOES79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 29, 2021 -

Matt Burne Honda responded

Thanks for taking the time to share your experience with Matt Burne Honda service. We're pleased you had a quick and friendly appointment and we look forward to your next visit!

April 27, 2021

Always great service experience at Matt Burne Honda. I've been a customer there for over 20 years and have always been completely satisfied. Highly recommend. More

by Ed J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 29, 2021 -

Matt Burne Honda responded

Thank you for 20 years of loyalty to Matt Burne Honda! We're thrilled you consistently have great service experiences and we look forward to the next 20.

April 23, 2021

I have serviced my cars for many years at this dealership. The managers are always helpful and provide any information that ensures me that my vehicle is being worked on in a professional manner. More

by White car 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 27, 2021 -

Matt Burne Honda responded

We're pleased you found the Matt Burne Honda service team helpful and professional. Thanks for your loyalty and we look forward to many more years!

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