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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,954 Reviews

2,954 Reviews of Matt Burne Honda - Service Center

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April 16, 2021

No issues with service. Was initially charged more than was quoted although I confirmed the cost twice before dropping vehicle off. Adjusted bill for me More

by JEFF.ARCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Matt Burne Honda responded

We're sorry you had a less than perfect service appointment at Matt Burne Honda but, pleased it was made right. Thank you for your feedback. Safe travels!

April 16, 2021

I had an emergency and did not have an appointment when I dropped my car off the night before. They were very helpful with fitting me into their schedule and acted in a very professional manner from start to More

by JOEYP729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Matt Burne Honda responded

An emergency can be a stressful situation. We're happy the Matt Burne Honda service team got you in and back on the road! Thanks for the 5-star review.

April 16, 2021

These guys are the best. The work they preform is top notch and the honesty and integrity is priceless. They always treat you like family More

by TRAVELER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 19, 2021 -

Matt Burne Honda responded

Thank you for your kind words for the guys of Matt Burne Honda service! We're glad you had a top notch appointment. Safe travels!

April 16, 2021

Guy Palmer is the main reason my wife and I keep coming back to Matt Byrne. His vast knowledge of product is amazing. Also any time I have an issue he helps me work it out. We purchased 8 cars from you guy More

by DOKREPKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Matt Burne Honda responded

Thank you for your praise for Guy Palmer in sales! We're pleased Guy and the Matt Burne Honda service department keep you coming back. We look forward to seeing you for #9!

April 16, 2021

I have nothing but good things to say about Matt Bernie Honda. We have been leasing our cars from there for years and will continue to lease our cars from this dealership. More

by CLOBRUTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 19, 2021 -

Matt Burne Honda responded

Thank you for your loyalty to Matt Burne Honda. We're happy you keep leasing with us and enjoy the road!

April 16, 2021

They took care of all my issues. They kept me in the loop on progress and the items they had to order to finish my repair. It took more than 1 day, but they got it finished first thing the next day. More

by ROBINL618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 19, 2021 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service team provided a positive experience! Thanks for the review and enjoy the road.

April 15, 2021

This dealership is very amazing and they help you and make sure you receive the best of care from start to finish! They are outstanding! Especially Egon, he was a tremendous help. More

by Rahma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Matt Burne Honda responded

We're pleased you had an amazing service appointment at Matt Burne Honda with the very helpful Egon Berardinelli! Thank you for the 5-star review. Safe travels!

April 15, 2021

The Service department got me in and out quick. The staff was friendly and went above and beyond what I expected. I will definitely bring my car there for service. More

by GENEHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 16, 2021 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service department went above and beyond! Thanks for the 5-star review and we are excited to see you again.

April 15, 2021

Very professional; easy to deal with; all personnel I encountered were pleasant; repairs on my car were run by me before completion. Nice experience for sure More

by GFDEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 19, 2021 -

Matt Burne Honda responded

Thank you for taking the time to share your professional and easy experience with the Matt Burne Honda service department. We greatly appreciate your positive feedback and we look forward to your next visit.

April 14, 2021

Good workmanship and pretty fast service. I feel that Burns Honda is much better than the dealership closer to my home, therrfore I travel a little further to get better service More

by JDOMOWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Apr 16, 2021 -

Matt Burne Honda responded

Thanks for traveling to visit Matt Burne Honda! We're glad you have good service experiences and we look forward to seeing you again.

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