Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

Sort by
March 31, 2021

Service is always very nice, helpful and easy to work with. They go above and beyond and I have never had a bad experience there. More

by Summit93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Matt Burne Honda responded

We're glad Matt Burne Honda service goes above and beyond to make your service experiences good ones! Thanks for your loyalty and we are excited to see you again.

March 31, 2021

Egon always takes care of any car issues ! He’s the best ! And all the work is completed quickly and I never have any issues afterwards ! Thank you ! I’m thrilled I bought a Honda ! More

by LVHANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Matt Burne Honda responded

Thank you for your praise and kind comments about Egon Berardinelli and the Matt Burne Honda service team! We're also thrilled you bought a Honda! Safe travels!

March 30, 2021

Very costly!!!! The bill at the end is quite more then they talk to you on the phone before replacing parts . That means the final bill that you have to pay is marginally more than the quotation ...!!! More

by ARP_1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 30, 2021 -

Matt Burne Honda responded

Thank you for your candid feedback on your experience with Matt Burne Honda service. We value customers like you and appreciate your opinions to help us to improve. Again, thank you for taking the time to write this review.

March 30, 2021

Service Department was very efficient and professional. Everything worked out fine. I was very satisfied with Honda and Matt Burne for completing the recall necessary. Thank you Rocco Marino More

by rmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 01, 2021 -

Matt Burne Honda responded

We're happy your service appointment was handled quickly and to your satisfaction! Thank you for your 5-star review for Matt Burne Honda and we look forward to your next visit.

March 25, 2021

I HAVE PURCHASED 5 HONDA CARS FROM YOU OVER A PERIOD OF TEN OR MORE YEARS AND HAVE DELT WITH THE SERVICE DEPT. FOR ALL THOSE CARS. SERVICE HAS ALWAYS BEEN GREAT/ More

by LENWBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Mar 26, 2021 -

Matt Burne Honda responded

Thank you for being part of the Matt Burne Honda family for the past 10 years! We're glad you consistently have great service appointments and we look forward to your next visit.

March 24, 2021

It's a 40 minute drive from my house to Burne Honda, but it's worth the trip. Sales and service are exceptional. I think I will continue to lease or buy CRVs since it's such a dependable vehicle. Got a n More

by kyankowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 25, 2021 -

Matt Burne Honda responded

Thank you making the trip to Matt Burne Honda for all your vehicle needs, we do appreciate customers like you! We're pleased service keeps that CR-V going strong. Enjoy the road!

March 24, 2021

You have the best head mechanic in the area and I always get the best service here. I would never think of going anywhere else. More

by da13kak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Luberto
Mar 26, 2021 -

Matt Burne Honda responded

We agree, we do have the best mechanic! Thanks for your loyalty to Matt Burne Honda and we look forward to your next visit.

March 23, 2021

Jack Munley was a pleasure to deal with. His professionalism and courtesy was appreciated. Also, Egon did a great job explaining the repairs and helping me with the appointment. His knowledge More

by JGARDOCKICFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 25, 2021 -

Matt Burne Honda responded

We're thrilled you found Jack Munley and Egon Berardinelli professional and the whole service experience pleasant! Thanks for the 5-star review for Matt Burne Honda and we look forward to your next visit.

March 23, 2021

Everyone is extremely efficient and pleasant. Communication was also excellent. I got an oil change and then went back for recall maintenance and appreciated all the explanations. More

by jpignatello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Matt Burne Honda responded

We're glad the Matt Burne Honda team did a fantastic in providing you with excellent service! Thank you for the positive feedback and safe travels.

March 22, 2021

I was very impressed by the Covid precautions that were in place in the facility. I was also approached by several different employees to make sure that I was being taken care of. More

by MARY.BURNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know the names, Jack Munley
...
162
...