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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

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March 11, 2021

Excellent service! Very customer oriented! Will definitely will see us again! Going to make this our destination for service and sales!!! Thank you for all your help! More

by Jintsfukt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 16, 2021 -

Matt Burne Honda responded

We're thrilled to be your destination for all your vehicle needs! Thank you for the glowing review for the Matt Burne Honda service department and we are excited for your next visit.

March 11, 2021

Terrific service always very friendly and helpful. I waited for vehicle was completed very quick and the cost was very competitive . Egon I service always goes out of his way to accommodate you. Highly More

by Jmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Matt Burne Honda responded

Thank you for taking the time to share your friendly experience with Egon Berardinelli and the Matt Burne Honda service team! We appreciate your positive feedback and recommendations. Safe travels!

March 11, 2021

Great service. Very timely and courteous service. The outcome of service was competent. Had same service elsewhere without positive result. Thanks for great service. Ty More

by ldoran1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Matt Burne Honda responded

We are very happy the Matt Burne Honda service team provided a great experience. Thanks for the 5-star review and we look forward to your next visit!

March 11, 2021

When I called to check on my vehicle he was very rude. He didn’t even know my name or what vehicle was mine and told me it wasn’t done. When I mentioned that he then asked my name and said we’ll call you and More

by SANDYHR1961
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Grateful for the efficient and timely response to my recall. Waiting area very well disposed for COVID spacing. Willl definitely recommend your service to other people. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Matt Burne Honda responded

Thank you for taking the time to share your efficient service experience with Matt Burne Honda! We appreciate your positive feedback and recommendations. We look forward to your next visit!

March 09, 2021

A very courteous and intelligent staff friendly tell you exactly what’s wrong will show you old parts or whatever and they got me in right away and got me out quickly More

by GGIOVAGNOLI661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 15, 2021 -

Matt Burne Honda responded

Thank you for your positive feedback for Matt Burne Honda! We're pleased your appointment was finished in a professional and timely manner. Safe travels!

March 09, 2021

Excellent customer service employees are professional and friendly my car was completed quickly was called stating my car was ready detailed description of everything that was done More

by DACASTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 15, 2021 -

Matt Burne Honda responded

We're glad Matt Burne Honda provided top-notch service! Thank you for this outstanding review and we look forward to serving you again soon.

March 08, 2021

Service personnel were very pleasant to work with. This was a factory recall item and I found scheduling/drop off/pickup procedures were very accommodating. More

by Sreiner308
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 12, 2021 -

Matt Burne Honda responded

We're glad you found Matt Burne Honda service personnel accommodating and friendly! Thanks for the feedback and we look forward to your next visit.

March 08, 2021

The service department is always quick, knowledgeable, and polite. I wish I could have said the same about the Sales (used) department when I went to go buy my 2nd Honda. More

by Cutieshooz
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 12, 2021 -

Matt Burne Honda responded

We're pleased your Matt Burne Honda service appointment got you quickly back on the road! Safe travels.

March 08, 2021

The service departs is very friendly and is very customer service oriented and does a great job explaining what was needed and what service was provided. More

by LSHANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 12, 2021 -

Matt Burne Honda responded

We're pleased you had a 5-star experience at the Matt Burne Honda service department! Thanks for the review and safe travels.

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