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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

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March 05, 2021

Excellent service. My car was ready before my requested time. The service done to my car was thoroughly explained to me. They also notified when my inspection was due. More

by ELN1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Matt Burne Honda responded

We're pleased you had an excellent service appointment at Matt Burne Honda! Thanks for the 5-star review and we look forward to your next visit.

March 05, 2021

The service department workers are very professional and extremely helpful. Egon takes very good time and explains what has be done and what doesn't. I do recommend their service department. More

by MARNICKPOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 12, 2021 -

Matt Burne Honda responded

Thank you for your positive feedback for Egon Berardinelli and the Matt Burne Honda service team! We're glad you had a very good experience and safe travels!

March 04, 2021

I brought my 2018 Honda Accord in for a recall on Wednesday the 3rs of March. . When I got there, I was told the appointment was for Thursday the 4th. When I was on the conversation setting the app More

by BNISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
March 04, 2021

Awesome service, extremely friendly..... definitely coming back here to service my car, always got me in when I needed... Egon is so awesome, great place More

by Kmokriwsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Matt Burne Honda responded

Thanks for your 5-star review for Matt Burne Honda! We're glad you had an awesome service appointment with the awesome Egon Berardinelli. We look forward to your next visit.

March 03, 2021

Took my vehicle for service to Jimmy Pliska, awesome mechanic who explained the service that he provided in terms that I understood. Mr. Berardinelli and Mr. Munley treat customers like family, always s More

by JPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 09, 2021 -

Matt Burne Honda responded

Thanks for your 5-star review for Egon Berardinelli, Jack Munley, Kevin Moylan and the special shout-out to Jimmy Pliska! We're glad you had a pleasurable service appointment at Matt Burne Honda and we look forward to your next visit.

March 03, 2021

The crew is knows Hondas! They know what to do when. I trust them. They were on time, polite, and helpful. If I were to drive a long distance, I would have them check Hannah Honda before the trip. More

by GRAKLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were helpful.
Mar 09, 2021 -

Matt Burne Honda responded

Thank you for trusting Matt Burne Honda for your service needs! We're pleased you had a 5-star appointment. Safe travels.

March 03, 2021

Egon, Jack and Morgan have been helping get my car taken care of since it’s first oil change. There’s a reason why I always bring it back to be serviced. Them and the guys in the garage know what they’re do More

by JONATHONLABENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 09, 2021 -

Matt Burne Honda responded

Thanks for positive feedback for Egon Berardinelli, Morgan Green, Jack Munley and the Matt Burne Honda service team! We're glad you had a great experience and we look forward to your next visit.

March 02, 2021

I would never go anywhere else the service department is great and always aim to please. Thank you Egon, Jack and Morgan. I just can’t say enough good about each and every one of them! More

by fcrwb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 09, 2021 -

Matt Burne Honda responded

We're glad you consistently have great service appointments at Matt Burne Honda and Egon Berardinelli, Morgan Green and Jack Munley keep you coming back! Thanks for the 5-star review.

March 02, 2021

Service was difficult to schedule(limited business) When I did and brought it in, there was no listing of it scheduled. They made it sound like they were doing me a favor by letting me keep the appo More

by MJMERENICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 02, 2021

Contacted them regarding a recall notice for the passenger air bag inflators. Quick and painless recall service. Said it would take 1 hour and it did. More

by Zenks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Matt Burne Honda responded

We're thrilled the Matt Burne Honda service department got you in, out and quickly back on the road! Safe travels.

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