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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,985 Reviews

2,985 Reviews of Matt Burne Honda - Service Center

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March 05, 2025

The service was top notch! Everyone was very friendly and helpful! The cost of the service was very reasonable. Thank you! More

by INDYBOY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate, Denise Burne
March 04, 2025

The girls at the front desk are always great. It’s not their fault that I was the second one there to take my car in and ididn’t start on my car until after 10am. I blame the system itself. More

by SCALZ1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Vicki was unpleasant and seemed annoyed with my phone call when making my appointment. She did not go out of her way to communicate or help me with my needs. Instead he kept me in silence while she greet More

by JESSESUTTONRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Frisino
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Great experience. Staff was nice from scheduling the appointment until picking it up. Would recommend to anyone More

by DIYOOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

The service department was great! The employees there were friendly and efficient. I was called twice regarding my car. More

by EILEENKMCDONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names but everyone I spoke with was great!
March 02, 2025

Friendly staff and service department. Completed basic maintenance and a recall in a timely manner More

by kellyk1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Matt Burne and associates gave me excellent service! I’ll definitely come back if I have any issues here. More

by Frirzy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees I interacted with starting with the receptionist and the register person were all extremely helpful
February 28, 2025

Every thing was taken care of and was done on time. very good service and very helpful More

by RYBCINSKI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

I scheduled service for a vehicle recall. Got to dealership to drop car off and was met with resistance from staff because my vehicle gas tank wasn’t at 1/4 tank or less. They wanted to immed More

by TENNFAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

When purchasing a car their finance manager yelled at me and followed me to the parking lot. I complained to the head manager, useless. I will never shop for a car there nor will anyone in my family. The More

by BUTCHPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Moylan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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