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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,941 Reviews

2,941 Reviews of Matt Burne Honda - Service Center

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October 01, 2020

Egon B. is the very best when it comes to service and customer relations! We love the guy! That is why we go to Burne! More

by MLM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 13, 2020 -

Matt Burne Honda responded

Thanks for your loyalty to Matt Burne Honda service. We also love Egon Berardinelli and think he's the best! We look forward to seeing you again.

October 01, 2020

I buy two cars every three year, service is fantastic. They take care of my cars, both when I purchase and get them serviced. They keep me coming back. More

by JIM.PEPERNOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Matt Burne Honda responded

We are so grateful for customers like you! Thanks for trusting Matt Burne Honda for all your vehicle needs. Safe travels!

September 30, 2020

Service staff is quick and reliable. Sales staff listens to your needs. Finance listens to your concerns. Wouldn't go anywhere else for my next Honda! More

by HMANCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 08, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda sales, service and finance staff. We don't want you to go anywhere else for your next vehicle and we look forward to your next visit!

September 30, 2020

I appreciate the service and courtesy at Matt Burne Honda. I always trust their judgment concerning my car. I have never had a problem thanks to their expert advice. More

by JPOLA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 05, 2020 -

Matt Burne Honda responded

We're glad you trust Matt Burne Honda with your car's service. Thank you for your positive review and safe travels!

September 29, 2020

Always great to get my car serviced at Burne Honda. I was having problems with a noise in the back end. I called on a Saturday after hours and left a message asking for a call back early in the week. I got More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 07, 2020 -

Matt Burne Honda responded

We're pleased we could get you and your car safely back on the road in a timely manner. Thanks for the 5-star review and we look forward to your next visit!

September 29, 2020

Wonderful, professional people. They always take the time to listen to my concerns and offer helpful suggestions, which are always on target. Have used their service for over30 years and wouldn’t go to More

by SRMURO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 05, 2020 -

Matt Burne Honda responded

Thank you for being a loyal customer of Matt Burne Honda for 30 years. We're pleased you continuously have wonderful service experiences and we look forward to the next 30!

September 26, 2020

A service representative, Jack was very helpful to us last week. We had an emergency situation and he was courteous, prompt and helpful. We had been driving from the west coast and the Honda dealer in Wi More

by NR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 01, 2020 -

Matt Burne Honda responded

We are sorry your trip to the east coast did not go smoothly but we're happy Jack Munley and the Matt Burne Honda service team were able to get you back on the road! Safe travels.

September 26, 2020

Matt Burne Honda has an excellent service department! I am addressed by my name when I walk into the building. Everyone is very friendly and knowledgeable. More

by LESNESKIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 01, 2020 -

Matt Burne Honda responded

We're thrilled you continuously have pleasant experiences at the Matt Burne Honda service department! Thanks for your positive review and enjoy the road.

September 26, 2020

I got the call for the survey but never got to give my feedback. My husband was sent this survey even though he was not a part of the event. Now I can give my feedback. If the lady stayed on the phone lon More

by AmyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
September 25, 2020

I always get great service and the service department is always willing to explain what they have done or will be doing to my Van. More

by MARNICKPOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 01, 2020 -

Matt Burne Honda responded

We're glad you continuously get great service at Matt Burne Honda! Thanks for the positive review and we look forward to your next visit.

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