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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,941 Reviews

2,941 Reviews of Matt Burne Honda - Service Center

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September 21, 2020

Very nice and clean, very friendly staff at the time, Excellent service and explained all service needs and service great and faster nicely cleaned up my car and I am so happy More

by HITESH0906
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 25, 2020 -

Matt Burne Honda responded

We're happy that you're happy and you had a great service experience at Matt Burne Honda! Thanks for the positive review. Safe travels!

September 20, 2020

They take very good care of my car and myself whenever I need something. The service department the people that work in there are wonderful. More

by Watkins8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey, Jack Munley, Mike Gramigna
Sep 24, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda service department! We're pleased you continuously have good experiences. Safe travels!

September 19, 2020

Back second time for same issue. First time gave me crappy loaner with used mask on floor. Second time left panel off for wiring. Maybe they are messing with me. I have pics of it all. Hope to not have More

by PJMORTUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
September 18, 2020

Very friendly and professional, excellent customer service and follow through with the visitor experience! Both Egan and Jack are top-notch service advisors. Would highly recommend! More

by SMASON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 22, 2020 -

Matt Burne Honda responded

We're thrilled you had a great experience at Matt Burne Honda service! We agree, Egon Berardinelli and Jack Munley are top-notch. Thanks for the recommendations!

September 16, 2020

We bought our car from Dave and was more than pleased with our purchase. Any problems, we see Dave,who is always helpful. We moved to Warminster, but came up here to have our car serviced. Had sap on it More

by MARYANNS744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Matt Burne Honda responded

Thanks for traveling to have your car serviced at Matt Burne Honda! We're pleased Dave Conway was able to get you into a car you love and help keep it looking good. We look forward to your next visit!

September 16, 2020

Great service as always. Initially, they thought I would need a very expensive part replaced and they ordered it overnight. I appreciated their honesty when they looked more into the problem and realized it More

by CRVowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Sep 22, 2020 -

Matt Burne Honda responded

We're glad you had another great service experience at Matt Burne Honda and we were able to get you back on the road for less! Safe travels.

September 16, 2020

Thanks to those all who were there to have my crv serviced in these strange times. I appreciate your being there as I wouldn’t know where else to take my car for reliable, trustworthy service. More

by B.LAMBERSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thx to whoever worked on my car!
Sep 29, 2020 -

Matt Burne Honda responded

We're glad you trust Matt Burne Honda for your service needs especially during these strange times! Thank you for your positive review and enjoy the road in your CRV.

September 15, 2020

I was able to get an appointment quick! The wait time for getting an oil change and tire rotation wasn’t long at all and had excellent service! More

by LHUFFSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service department were able to get you in, out and back on the road! Thanks for the positive review and we look forward to your next visit.

September 14, 2020

I had a flat tire and it was a busy Saturday but he took care of me quickly and had me finished and out in no time.This is the second time l had a flat tire in 4 weeks and was serviced with great care This More

by MICHAELLANZO95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Matt Burne Honda responded

We are sorry you have had tire issues lately but happy we were able to get you in, out and back on the road. Thanks for 30 years of loyalty and we look forward to the next 30 years!

September 12, 2020

Phenomenal people at Matt burne. They make you feel like you’re in great hands. I’m Always satisfied with their work and friendliness, never disappointed! You have a customer forever! More

by ROBERT10A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 18, 2020 -

Matt Burne Honda responded

We're pleased Matt Burne Honda continuously provides excellent service and we are excited to see you forever! Thanks for the 5-star review. Safe travels!

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